Ryan H.
Less than 1 star
Less than 1 star. Raptor screen just black after a couple of months. Can feel watch buzz as usual but no display. Complete junk. Offered me any other watch for $55 extended warranty. Done buying from the Chinese.
Alpha Watch is listed under Jewelry & Watches.
Alpha Watch (alpha-watch.com) has 206 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Ryan H.
Less than 1 star. Raptor screen just black after a couple of months. Can feel watch buzz as usual but no display. Complete junk. Offered me any other watch for $55 extended warranty. Done buying from the Chinese.
Dimitrios G.
If I could give less than one star I would. They do not stand by their product. I received the watch July 13th and by August 5th I reached out because the band broke to this new Commander watch. This watch is supposed to be strong. That's the whole reason I bought this watch! Do not make the mistake of buying this watch. It's not what it says is it. There is no customer service. Don't believe that there's a 30 day money back return policy, it's a lie. There isn't. And good luck actually speaking to someone. The phone number doesn't work. It's a scam. Alpha Gear is a Chinese scam company. Do not be fooled!! If you do buy this watch, you are on your own, and you just threw away your money. They will also stop responding to your emails. The watch arrived late, it came without a screen protector that they sent after the fact when I contacted them. Two weeks later, the band broke. I reached out again for a return, while I was well within my return time frame, and they took over a week to respond. By the time they responded, they said that I was beyond the return policy period. They waited to respond on purpose so that I could not return the watch. Underhanded business. I hope that others read this and are warned. Don't believe that they have x-thousand 5 star reviews. Look into them and you'll see what I did not. Thanks for reading.
Gary & Shellye L.
Fast shipping, great service, great watch! I will definitely be ordering more!
Caleb L.
Terrible watch. Can't live up to any claims on their website. Hopefully someone with more money and know how will sue them for me. Because I certainly cannot afford to do so. Shouldn't be in business and they should be ashamed of working there. There is so many good companies out there to work for! Why work for a poor company unless it's all scammers
Mitzi T.
Bought the watch for my husband for Father’s Day And he loved it! However, he wore the watch for five weeks before the screen went black, with no way to get it to stay on. I contacted the company and they told me my 30 day warranty was up and I did not purchase the one year Warranty. But they offered me the ability to purchase another with warranty for $45 or $55. Wish I had read the reviews prior to getting the first one. No way would I invest in this company again!
Robert
They don't answer the phone number provided, the watch stopped working after three months. Completely unacceptable! A garbage scam!
Vicki H.
I initially loved my watch, the Juliet. However, within 2 months my touchscreen no longer worked. I am so disappointed and the refund policy is ridiculous. There is no way a watch should stop working properly in 2 months. I have attempted to reach customer twice with no reponse.
Ozzy H.
I bought my Bravo XL watch a couple of weeks ago. I like the bold design. It can also monitor your daily health data such as bpm, calories, blood oxygen levels and compares weekly progression. It also has a built in speaker phone to answer phone call on the go from a touch of the wrist. Awesome watch!