Matt Winkeljohn (.
Zero customer service or communication
If your watch happens to not have issues, then you're one of the few. Don't try to email or contact them because they will never ever respond.
Alpha Watch is listed under Jewelry & Watches.
Alpha Watch (alpha-watch.com) has 206 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Matt Winkeljohn (.
If your watch happens to not have issues, then you're one of the few. Don't try to email or contact them because they will never ever respond.
Ryon R.
True scam artists. 1st watch purchased was ok. I went for a cheaper model. Purchased a 2 watch package and one did not turn on charge work just a paper weight really. I was told to purchase a warranty for 55 bucks to get a new watch. It will be my mission to now spread the word this family company are a family of crooks and theifs. Basically the Bidens!
Pete N.
This company is pedalling throw away watches and you don't even know it. I purchased a Alpha Gear Delta Pro watch in Dec of 2023 and its dead already, wont charge, I asked for support and their reply to me was we don't do repairs, but we can give you a 20% discount on your next watch? WOW really, its trash. stay the heck away.
Curt
Tried to return watch on the second business day as they have a three-day policy. They took six days to get back to me and then denied the return due to the 3-day rule. A real scam. The watch review and issues are; No readable instructions included App for phone-based instructions require a CC to set up. Calander not working
Martha B.
Received my Juliet last week. I am very happy with it. Had a stroke several years ago and watch my blood pressure daily. The blood pressure monitor is a wonderful addition to the watch.
Todd B.
Do not waste your money!!! This looks like a good watch. But the display is terrible! The return policy is 3 days!!! I have not used the watch. Just charged and immediately saw how cheap it was.... Unfortunately, I had a trip to take so on day seven after purchase, I asked for a refund and it was refused. This is a terrible company that will take your money!
Jarrod G.
Horrible return policy. Only buy if you know for sure that it's right. You only have 3 days after receipt so if it's a gift - be wary of timing. I will NEVER buy from this place again.
Jamal
SCAM ALERT ⚠️ This company and the watches they sell are crap! And, many of the features they advertise are spotty at best, or don't work at all i.e. the sleep monitoring mode. I've heard of certain companies "sponsoring" people to give their products a positive review...not saying that's the case here, but I've heard of that. Furthermore, you have to download their app in order to use some of the features. I'm one of those nerds that actually reads the "terms and conditions." One of the sections stated that you agree to abide by certain things related to the people's republic of China...screw that noise!!! I'm an American!!! 🇺🇸