Alpha WatchReviews of alpha-watch.com

Do not buy from this company Customer service is non existent intentionally withholding or non replies They refuse to answer questions on where they are located who owns the company if they are a Hong Kong based company why are there 3 watch apps all seem to be Chinese they will not include parts missing like charging cable they just charge you again they do not have band replacements in the colour purchased.. They are scammers con artists snake oil salesman They know the products are garbage they are nothing short of scumbag criminals Try to get info online it all tracks back to China they are not family owned operated out of Florida either.. no legitimate number to call.. The products are garbage I purchased 4..

Firstly customer support is lacking. I emailed a few times with questions, and all I got back was a message that my email was received and someone would be getting back to me. Secondly, I got the Raptor Pro and Bravo XL. After three weeks, the Raptor Pro quit working -- would power on to a blank screen. The Bravo XL at least is still functioning, but is highly inaccurate. Half the time it tells me I don't get to sleep until after midnight (I never stay up past 11), and during exercise sessions it may or may not give me a heart rate. Overall, a waste of money.

I bought a new alpha gear watch from alpha gear. It didn't last a month. Wouldn't replace it.

WARNING! These people offer a crap product with no customer service. I would mark them less than 1 star if I could! I purchsed the Alpha Gear Raptor Pro for my husgand for Christmas 2023. After 3 months, the rubber watch band broke. I reached out to the company, they offered me a 20% off coupon for any new band. I was a sucker and bought a nice metal band. Then after 8 months, the watch just stopped working. He could use it as a night light (barely). It is a piece of junk. I reached out to the company and was told it was after their 30 days and I didn't purchase the extended warranty. They offered me ANY new watch for $55. If your first watch didn't last more than 8 months, why on god's green earth would I want a new one?! I asked to be contacted by a manager. "I'm sorry, for your inconvenience" was all I got. I tried again and got "Unfortunately, there is nothing more we can do". This is p!ss-poor customer service and they are scamming consumers to take their money and give them nothing but a piece of junk in return. Do not waste your money on this watch. It is great for the first two months and then it craps out.

I had my watch for 6 months and the screen stop working I email them. All I got what's the basic help reset and make sure the plug is in the correct 5v. Then a 25% off a new watch. I'm in correction and I need a watch that is reliable and a company who can back up there products

bought a raptor pro 3 month later would not power on, on top of the fact operating app is trash wouldn't connect half the time. call and sold me a replacement for 60.00 it last about 3 months and app was no better.

I bought the Delta Pro in March. Screen went blank 3 days ago. Vibrated for one day, then I get nothing out of it. It’s a paper weight. I’ve sent a couple of emails they keep getting returned. Save your money.

Total garbage. Alpha gear delta model. Worked for 4 months... then it became nothing more than a piece of trash. Customer service is horrible, $55 for a replacement! Save your money, don't give it away to these fools.