AlpacaMallReviews of alpacamall.com

Response from AlpacaMallJan 20, 2021

Dear Dave, We want to thank you for your good review. We are working really hard to improve the quality of our products and to give our customers the best service we can. Thank you for shopping with us and sharing your experience! Alpacamall.com Quality and Customer Service Team

Response from AlpacaMallJan 18, 2021

Hello Freeman, We are really sorry that your experience with our company did not meet your expectations. We are also very grateful for having taken the time to review us and to tell us what you feel is wrong with our products and services. All pending refunds will be processed this week. Alpacamall.com Quality and Customer Service Team

Response from AlpacaMallJan 18, 2021

Hello Arleen, We are really sorry that your experience with our company did not meet your expectations. We are also very grateful for having taken the time to review us and to tell us what you feel is wrong with our products and services. Our company provides the correct information about the component of the product in the website. as we mentioned in our emails you are welcome to return the products to exchange them for any other items in the website using the credit store for their value. Alpacamall.com Quality and Customer Service Team

Response from AlpacaMallJan 18, 2021

Cher Jerome, Nous tenons à vous remercier pour votre bonne critique. Nous travaillons très dur pour améliorer la qualité de nos produits et offrir à nos clients le meilleur service possible. Merci de magasiner avec nous! Alpacamall.com Équipe Qualité et Service Client

Response from AlpacaMallJan 18, 2021

Ciao Yeraldine, Siamo davvero dispiaciuti che la tua esperienza con la nostra azienda non abbia soddisfatto le tue aspettative. Siamo anche molto grati per aver dedicato del tempo a recensirci e per dirci cosa ritieni sia sbagliato nei nostri prodotti e servizi. Ti abbiamo inviato più email ma ti sei registrato con un indirizzo email sbagliato, quindi non hai ricevuto le nostre numerose notifiche. Abbiamo appena inviato un'altra e-mail al tuo indirizzo e-mail appena registrato. Alpacamall.com Team di qualità e servizio clienti

Response from AlpacaMallJan 18, 2021

Hello Cynthia, We are really sorry that your experience with our company did not meet your expectations. We are also very grateful for having taken the time to review us and to tell us what you feel is wrong with our products and services. A full refund for the 2 missing sweaters and the shipping label will be made to your account. We are very sorry for the inconveniences. Alpacamall.com Quality and Customer Service Team

Response from AlpacaMallJan 18, 2021

Hello Cassondra, We are really sorry that your experience with our company did not meet your expectations. We are also very grateful for having taken the time to review us and to tell us what you feel is wrong with our products and services. We have sent you an email to solve this problem as soon as possible. Alpacamall.com Quality and Customer Service Team

Response from AlpacaMallJan 18, 2021

Bonjour Olivier, Nous sommes vraiment désolés que votre expérience avec notre entreprise n'ait pas répondu à vos attentes. Nous sommes également très reconnaissants d'avoir pris le temps de nous examiner et de nous dire ce qui ne va pas avec nos produits et services. Nous travaillons très dur pour améliorer la qualité de nos produits et offrir à nos clients le meilleur service possible. Alpacamall.com Équipe Qualité et Service Client