AlpacaMallAlpacaMall is listed under Clothing & Underwear.
AlpacaMall (alpacamall.com) has 325 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Robyn C.
Very speedy delivery, I bought 5 jumpers and they are all very good quality, super warm and soft Thanks
Response from AlpacaMallFeb 10, 2021
Dear Robyn, We want to thank you for your good review. We are working really hard to improve the quality of our products and to give our customers the best service we can. Thank you for shopping with us and sharing your experience! Alpacamall.com
Chiara C.
Ho scelto un capo colorato, quando è arrivato sono stata super contenta nel vedere che era come la foto e la descrizione. Il prodotto è ottimo come anche la confezione. Mi piace molto pensare di indossare materiale naturale. Spedizione molto veloce e costumercare buono.
Response from AlpacaMallFeb 5, 2021
Caro Chiara, Vogliamo ringraziarti per la tua buona recensione. Stiamo lavorando duramente per migliorare la qualità dei nostri prodotti e per offrire ai nostri clienti il miglior servizio possibile. Grazie per lo shopping con noi e per aver condiviso la tua esperienza! Alpacamall.com Team di qualità e servizio clienti
Ian
Excellent poncho, attractive, warm but light, and beautifully made. A poncho is great for keeping off the chill without being restricting. My old one was 40 years old, so my wife was relieved to see the new one arrive.
Response from AlpacaMallFeb 5, 2021
Dear Ian, We want to thank you for your good review. We are working really hard to improve the quality of our products and to give our customers the best service we can. Thank you for shopping with us and sharing your experience! Alpacamall.com Quality and Customer Service Team
Consumer
The product was exactly as it appeared and of very good quality. Shipping was unexpectedly fast.
Response from AlpacaMallFeb 5, 2021
Dear Consumer, We want to thank you for your good review. We are working really hard to improve the quality of our products and to give our customers the best service we can. Thank you for shopping with us and sharing your experience! Alpacamall.com Quality and Customer Service Team
Inese K.
Received goods but still waiting for items that were listed as sent. Emailed Company but no response. Please issue refund for items not sent.
Response from AlpacaMallFeb 4, 2021
Hello Inese, We want to thank you for your review. Unfortunately we don't have any emails registered under your name or last name in our system. Please send us your order number to help you solve this problem as soon as possible. Thank you for shopping with us. Alpacamall.com Quality and Customer Service Team
Henri M.
Product delivered although it took quite some time because o misunderstanding about payment thru Paypal. Product conform to what was expected. Keep on promoting your traditionnal productions. Henri Marchand
Response from AlpacaMallFeb 4, 2021
Dear Henri, We want to thank you for your good review. We are working really hard to improve the quality of our products and to give our customers the best service we can. Thank you for shopping with us and sharing your experience! Alpacamall.com Quality and Customer Service Team
Eduardo F.
Magníficos los ponchos. Buen servicio de entrega. Llegaron con ligero retraso pero en perfecto estado. Muy buena experiencia de compra
Response from AlpacaMallJan 29, 2021
Querido Eduardo Queremos agradecerle su buena reseña. Trabajamos muy duro para mejorar la calidad de nuestros productos y dar a nuestros clientes el mejor servicio posible. ¡Gracias por comprar con nosotros y compartir su experiencia! Alpacamall.com Equipo de Calidad y Atención al Cliente
Doreen
I ordered an alpaca sweater and hat. The sweater arrived quite quickly but the hat was not with it. I contacted the company and they sent the hat right away. The quality of the alpaca is quite wonderful and the service was excellent.
Response from AlpacaMallJan 20, 2021
Dear Doreen, We want to thank you for your good review. We are working really hard to improve the quality of our products and to give our customers the best service we can. Thank you for shopping with us and sharing your experience! Alpacamall.com Quality and Customer Service Team
