Alpaca CollectionsReviews of alpacacollections.com

Response from Alpaca CollectionsMar 27, 2026

Thank you so much, Don! We’re delighted to hear how much you’re enjoying your alpaca long coat — especially its warmth and quality. It’s wonderful to know you received a compliment the very first day you wore it! Your kind words truly mean a lot to us, and we hope your coat keeps you warm and stylish for many seasons to come. We look forward to welcoming you back again soon! Warm regards, The Alpaca Collections Team

Response from Alpaca CollectionsMar 27, 2026

Thank you so much, Claudia! We’re truly delighted to hear that you’re enjoying the quality and style of your items, and that your experience with our customer service and communication was a positive one. We’re especially glad we could help make your order smoother regarding the customs charges — your appreciation means a great deal to us. Thank you for your trust and kind words. We look forward to serving you again soon! Warm regards, The Alpaca Collections Team

Response from Alpaca CollectionsMar 27, 2026

Thank you so much, Virginia! We’re delighted to hear that your jacket received such lovely compliments — that’s always wonderful to know. We’re also glad you appreciated the garment bag to help keep it looking its best over time. Your kind words truly mean a lot to us, and we hope you continue enjoying your piece for many seasons to come. We look forward to welcoming you back again soon! Warm regards, The Alpaca Collections Team

Response from Alpaca CollectionsFeb 20, 2026

Thank you so much, Diana! We’re truly happy to hear that you felt well cared for and that you love your item. Providing excellent customer service along with high-quality pieces is always our priority, so your kind words mean a great deal to us. We appreciate your support and look forward to welcoming you back again soon! Warm regards, The Alpaca Collections Team

Response from Alpaca CollectionsFeb 11, 2026

Thank you so much, Timothy! We’re delighted to hear that you’re happy with the product, the fast shipping, and the price. Your feedback truly means a lot to us, and we appreciate your support. We look forward to welcoming you back again soon! Warm regards, The Alpaca Collections Team

Response from Alpaca CollectionsFeb 11, 2026

Thank you so much, Rebecca! We’re glad to hear that you’re enjoying the piece and receiving compliments on it — that’s always wonderful to know. Alpaca garments can be surprisingly versatile across seasons, and it’s great that you’re able to layer it comfortably even during the colder New York weather. We also appreciate your suggestion about adding pockets — feedback like yours helps us continue improving our designs and future collections. Thank you again for sharing your experience with us. Warm regards, The Alpaca Collections Team

Response from Alpaca CollectionsFeb 11, 2026

Thank you so much, David! We’re delighted to hear that you finally found the socks you’ve been searching for. There’s nothing better than discovering the right pair after a long search, and we’re so glad ours met your expectations. We truly appreciate your support and hope you continue enjoying them. We look forward to welcoming you back again soon! Warm regards, The Alpaca Collections Team

Response from Alpaca CollectionsFeb 5, 2026

Thank you for taking the time to share your feedback, Tim. We truly appreciate your honesty and understand how details like return shipping can impact the overall experience. We’re sorry for the frustration this caused. Our return policy does outline that return shipping is not covered, but we completely understand your point and agree that clearer communication is important. Your comments are valuable to us, and we will certainly take them into consideration as we continue looking for ways to improve this aspect of our service. We’re glad to hear that you’re enjoying the hoodie now that you have the right size, and we appreciate you sharing constructive feedback to help us do better. Warm regards, The Alpaca Collections Team