Alpaca CollectionsReviews of alpacacollections.com

Response from Alpaca CollectionsFeb 5, 2026

Thank you so much, Gil! We’re delighted to hear that you’re enjoying both of your scarves and that their quality met your expectations. We also appreciate your note regarding the color of the Bonal scarf — natural fibers can show subtle variations depending on the weave and lighting, and your feedback is very helpful for us. Thank you for taking the time to share your experience. We truly value your support and hope to welcome you back again soon! Warm regards, The Alpaca Collections Team

Response from Alpaca CollectionsFeb 5, 2026

Thank you for your feedback, Dan. We’re truly sorry to hear that your order did not arrive within the promised timeframe, especially after selecting 2-day air delivery for an important trip. We completely understand how frustrating that must have been, and this is certainly not the experience we aim to provide. We would like to review this with you and work toward a resolution. Our team will be reaching out to you directly to better understand what happened and see how we can make this right and improve your experience with us. Warm regards, The Alpaca Collections Team

Response from Alpaca CollectionsJan 15, 2026

Thank you so much, Andy! We’re happy to hear that you’re pleased with the product and found the pricing fair. Your feedback truly means a lot to us, and we appreciate your support. We look forward to welcoming you back again soon! Warm regards, The Alpaca Collections Team

Response from Alpaca CollectionsJan 15, 2026

Thank you so much, Michelle! We’re delighted to hear that you love your sweater and that it’s incredibly warm and well made. We’re also glad you had a great shipping experience. Your kind feedback truly means a lot to us, and we look forward to welcoming you back again soon! Warm regards, The Alpaca Collections Team

Response from Alpaca CollectionsJan 15, 2026

Thank you so much, Eric! We’re thrilled to hear how much you love our sweaters and that they keep you warm and comfortable. Your kind words truly mean a lot to us, and we’re so happy our pieces are serving you well. We look forward to welcoming you back again soon! Warm regards, The Alpaca Collections Team

Response from Alpaca CollectionsJan 15, 2026

Thank you so much, Kellie! Your words truly mean a lot to us. Knowing that our alpaca pieces help you stay warm and comfortable while doing such important work, especially in those cold conditions, is incredibly meaningful. We’re honored to be part of your everyday essentials and grateful for what you do. Wishing you warmth and comfort on every shift, and we look forward to supporting you again in the future. Warm regards, The Alpaca Collections Team

Response from Alpaca CollectionsJan 15, 2026

Thank you for your feedback, Christine. We’re truly sorry to hear about the issue you experienced — this is certainly not the quality or condition we expect our products to arrive in, especially at that price point. We completely understand your disappointment. As a gesture of good faith for the inconvenience, we’d like to offer you $30 off your next purchase with the code THANKYOU30. We hope this helps make your next experience with us a much better one. Warm regards, The Alpaca Collections Team

Response from Alpaca CollectionsJan 15, 2026

Thank you so much, Danny! We’re delighted to hear that you’re happy with the quality, craftsmanship, and fit of your piece. Your kind words truly mean a lot to us, and we’re so glad our work met your expectations. We look forward to welcoming you back again soon! Warm regards, The Alpaca Collections Team