Alpaca CollectionsAlpaca Collections luxury clothing has alpaca clothes and accessories from the finest baby alpaca wool of Peru. Shop now!
Alpaca Collections (alpacacollections.com) has 293 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Claim this listingClothing & Underwear · San Luis Obispo, California
Excellent
Clothing & Underwear · Laguna Beach, California
Excellent
Clothing & Underwear · Torrance, California
Excellent
Clothing & Underwear · Escondido, California
Excellent
293 approved reviews, newest moderated first
Nellie B.
My order was processed and sent in a timely manner. I had to return the item because it did not fit. I received acknowledgement that my return was received and the second item I purchased was shipped to me right away. Excellent service!
Response from Alpaca CollectionsOct 24, 2022
Dear Nellie, we work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you!
Mike
Really great product, it's super soft and warm. Service was fantastic.
Response from Alpaca CollectionsOct 17, 2022
Dear Mike, thank you very much! We count ourselves lucky for customers like you.
Laura C.
The alpaca bear looked just as promised. Delivery was swift. Customer service is excellent.
Response from Alpaca CollectionsOct 17, 2022
Dear Laura, thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.
Andrea R.
Excellent customer service, quick shipping, superior quality!
Response from Alpaca CollectionsOct 5, 2022
Dear Andrea, thank you very much! We really appreciate you taking the time to share your experience with us.
Maria A.
Efficient and cordial attention to the client, They were prompt in their service and shipping. No snags at all. I will buy again.
Response from Alpaca CollectionsOct 4, 2022
Dear Maria, thank you so much for your kind words!
Angelo P.
Quick delivery, and excellent customer service. Very pleased.
Response from Alpaca CollectionsSep 26, 2022
Dear Angelo, we're so glad you had a great experience!
Mary Ann S.
Love this. Light weight but warm. Neutral color which goes with everything.
Response from Alpaca CollectionsSep 19, 2022
Dear Mary Ann, thanks for sharing your review with us and the community!
DaleM
Left two phone messages about potential purchase. Never received a call back. Waived FedEx signature but was asked for it regardless. Difficult communication with this company - would not recommend.
Response from Alpaca CollectionsSep 19, 2022
Dear Dale, thank you for your review. We can assure you that this was a very unusual instance and we’ll do better in the future. I hope you give us another chance so you can have the excellent experience we're known for.