Almond Muse is committed to creating well designed pieces that combine simplicity and elegance.Our focus is on timeless styles with quality craftsmanship, offeringversatile dresses made to be worn effortlessly for any occasion.
Almond Muse (almondmuse.com) has 643 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
Also known as
almondmuse.com
Website
almondmuse.com
Category
Clothing & Underwear
Location
Fort Pierce, Florida
Listed on Five Star Index
2026
About these reviews
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The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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What better brand than the one called almondmuse??? The Vibe Muse is elegance , sweetness , femininity , assurance all we are looking for is to gather in a single brand, I love this vibe, I am delighted with it
Quelle meilleure marque que celle appelée almondmuse ??? Le Vibe Muse c’est l'élégance ,de la douceur ,de la féminité , de l'assurance tout ce que nous recherchons, c'est rassembler dans une seule marque, j'adore cette ambiance, j'en suis ravie 🤩🥰✨
Response from Almond MuseApr 3, 2026
Dear Rachel,
Thank you so much for your beautiful words and for sharing such a lovely review.
Your message truly means a lot to us. We are delighted to hear that Almond Muse makes you feel elegance, softness, femininity, and confidence, as this is exactly the feeling we hope to bring through our brand.
"Merci infiniment pour votre magnifique retour. Nous sommes ravis de savoir que l’univers Almond Muse vous plaît autant et qu’il reflète tout ce que vous recherchez en une seule marque."
With care,
Almond Muse Customer Support
OD
Olivia D.
Made cancelling my order easy
Made cancelling my order easy
Response from Almond MuseApr 3, 2026
Hi Olivia,
Thank you so much for taking the time to share your feedback.
We are very glad to hear that the cancellation process was easy and smooth for you. Providing clear and helpful support is always our goal, and we truly appreciate your kind words.
With care,
Almond Muse Customer Support
JS
Julie S.
Love it
I really love these clothes and the quality looks great on the pictures hopefully it looks the same in real life so exited to tey them!
Response from Almond MuseApr 2, 2026
Hi Julie,
Thank you so much for your lovely message! We’re so happy to hear that you love the styles and are excited to try your pieces.
We hope everything meets your expectations once it arrives and that you feel amazing wearing them!
With care,
Almond Muse Customer Support
IS
Iulia S.
Great dresses
Great dresses! Good materials, fast shipping. Love it!
Response from Almond MuseApr 2, 2026
Hi Iulia,
Thank you so much for your lovely feedback! We’re thrilled to hear that you love the dresses, the quality, and the fast shipping. It truly means a lot to us!
With care,
Almond Muse Customer Support
KR
Kristina R.
Not off to a great start...
My first issue is the lack of response. I tried calling customer service several times only to be disconnected or often just silence. I emailed Almond Muse since 3/18 looking for confirmation and an update on my order that has been stuck in "label created" for two weeks now. My second issue is that I am not sure if I was scammed. The "viral" dress in white, size medium has been sold out for days. I got an advertisement saying that the dress I wanted is available if I purchase shipping protection. After trying to remove the shipping protection several times, I gave up and got out of the screen. When I went back, the dress was no longer in my cart and said sold out when I searched for it. Then I get an email stating I left items in my cart and lo and behold, its my dress in the right size and color even though it said sold out but I must purchase the shipping protection. So I purchased it. When I received my confirmation, it says the right dress, color and size but the pictures is of a yellow dress and now its been over two weeks and no update on shipping or response from Almond Muse.
Response from Almond MuseApr 1, 2026
Hi Kristina,
We’re truly sorry to hear about your experience and understand how concerning and frustrating this must feel. The lack of response, delayed shipment, and confusion around product availability are not the experience we aim to provide, and we sincerely apologize.
Please allow us to clarify a few important points. While we do offer a 30-day policy for returns or exchanges on eligible items, certain conditions do apply, such as the item’s sale status and whether it meets our quality assurance return standards. These policies are clearly outlined both on our policy page and during checkout. We understand that in some cases the experience may still feel unclear, and that is something we are continuously working to improve.
Regarding your order, the “label created” status typically means your order is being prepared for dispatch, but we understand that two weeks without movement is not acceptable. The situation you described with stock availability and shipping protection is also not how we want the process to feel, and we appreciate you bringing this to our attention.
We would really like to review your order in detail and provide you with a clear update. Please email us at [email protected]
with your order number and subject line “URGENT – Order Not Shipped / Item Concern” so our team can prioritize your case and assist you directly.
We truly regret the stress this has caused and appreciate the opportunity to make this right.
Kind regards,
Almond Muse Customer Support
KI
Kinga
This is scam
I tried to cancel my order, after 10 min of submitting. I had to tell them 3 times via mail “please cancel it, I don’t want your discounts etc”. They won’t do it. Finally they answer that they will return my money, but they didn’t do it. So I ask my bank for help and I have my money now. This is a scam, please don’t trust them!!!
Response from Almond MuseMar 30, 2026
Hi Kinga,
We’re very sorry to hear about your experience and understand how frustrating this situation must have been. At Almond Muse, we take pride in providing clear communication and reliable service, and we regret that this was not reflected in your case.
Order cancellations are subject to processing status, and while we always aim to assist promptly, we’re sorry to hear that your request was not handled as smoothly as it should have been. We also apologize for any confusion regarding the refund timeline.
We would appreciate the opportunity to review your case further to ensure everything was handled correctly. Please feel free to reach out to us at [email protected] with your order details so our team can assist you directly.
Kind regards,
Almond Muse Customer Support
AN
Anna N.
SCAM WARNING
Two of the dresses were made entirely incorrectly and completely unwearable. Looks nothing like the website, and they take returns for store credit only. Not to mention it took about a month to deliver.
Response from Almond MuseMar 29, 2026
Hi Anna,
We’re truly sorry to hear about your experience and understand how disappointing this must have been, especially after waiting for your order. At Almond Muse, we take pride in the quality and presentation of our pieces, so it’s upsetting to hear that the dresses did not meet your expectations.
Please allow us to clarify a few important points. While we do offer a 30-day policy for returns or exchanges on eligible items, certain conditions do apply, such as the item’s sale status and whether it meets our quality assurance return standards. These policies are clearly outlined both on our policy page and during checkout. We understand that in some cases the experience may still feel unclear, and that is something we are continuously working to improve.
We would really appreciate the opportunity to review your order in detail and assist you further. Please reach out to us at [email protected] with your order number so our team can help provide a resolution.
Kind regards,
Almond Muse Customer Support
SI
Simone
Easy to use website to navigate around
Easy to use website to navigate around. Can't wait to see my new dress.
Response from Almond MuseMar 28, 2026
Hi Simon,
Thank you so much for your kind feedback! We’re glad to hear you found our website easy to navigate. We’re just as excited for you to receive your new dress and hope you absolutely love it!
With care,
Almond Muse Customer Support
