Almond Muse is committed to creating well designed pieces that combine simplicity and elegance.Our focus is on timeless styles with quality craftsmanship, offeringversatile dresses made to be worn effortlessly for any occasion.
Almond Muse (almondmuse.com) has 643 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
Also known as
almondmuse.com
Website
almondmuse.com
Category
Clothing & Underwear
Location
Fort Pierce, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I had issues with the quality of the product. However, the customer service team went above and beyond to make the situation right. They also responded very quickly.
Response from Almond MuseMay 24, 2026
Dear Hailee,
Thank you for taking the time to share your experience with us.
While we’re sorry to hear that the product did not fully meet your expectations, we are truly pleased that our customer service team was able to support you and make things right. Providing prompt, thoughtful assistance is something we take great pride in, so your recognition means a great deal to us.
Your feedback is genuinely appreciated, as it helps us continue improving both our products and the overall experience we offer.
With care,
Almond Muse Customer Support
SM
Sandra M.
The quality is so bad for the price
The quality is so bad for the price! Each dress is almost $100 and you would think it would be good quality and it’s not! I have bought dresses from SHEIN in better quality than the dresses on here!
Response from Almond MuseMay 24, 2026
Dear Sandra,
Thank you for taking the time to share your feedback.
We are truly sorry to hear that the quality of the dresses did not meet your expectations, especially given the price point. We completely understand how disappointing it is when a piece does not reflect the value you anticipated, and we regret that this was your experience.
Please know that we take concerns like yours very seriously, as quality and presentation are incredibly important to us. Feedback like this helps us take a closer look at our materials, construction, and overall standards so we can continue improving.
We would genuinely appreciate the opportunity to review your order in detail and better understand what may have gone wrong in this case. Please email our customer service team at [email protected], include your order number, and mention that you also shared your feedback on Trustpilot so we can quickly locate your case and assist you further.
With care,
Almond Muse Customer Support
IP
Irma P.
Amazing work!
They are replying fast on questions, so nice, so helpful and so patient, that you immediately need to order something just because of the great communication. Totally recommend!
Response from Almond MuseMay 24, 2026
Dear Irma,
Thank you so much for your incredibly kind and uplifting review.
We are truly delighted to hear that your experience with our team left such a positive impression. Providing thoughtful, patient, and responsive support is something we care deeply about, so knowing this made your experience even more enjoyable means a great deal to us.
Your words are genuinely appreciated and serve as a wonderful reminder of how important meaningful communication is in every interaction.
Thank you again for your recommendation and support.
With care,
Almond Muse Customer Support
DD
Diana D.
Helpful on giving details about the…
Helpful on giving details about the purchase and about the delivery process
Response from Almond MuseMay 24, 2026
Dear Diana,
Thank you very much for taking the time to share your feedback.
We are truly pleased to know that you found the support provided throughout your purchase and delivery experience helpful and informative. Ensuring that our customers feel guided, confident, and well-informed at every step is something we genuinely strive for.
Your kind words are greatly appreciated and serve as encouragement for our team to continue delivering thoughtful and reliable service.
With care,
Almond Muse Customer Support
AP
Andreea P.
Lovely dresses
Lovely dresses
Response from Almond MuseMay 24, 2026
Dear Andreea,
Thank you very much for your kind review.
We are truly delighted to know that you’re enjoying our dresses. Creating pieces that feel beautiful, thoughtful, and special is always at the heart of what we do, so your feedback means a great deal to us.
We sincerely appreciate your support and for taking the time to share your experience.
With care,
Almond Muse Customer Support
LN
Léna
Robe commandée en solde à 90 euros
Robe commandée en solde à 90 euros, quand je la reçoit deception totale.. Qualité très mauvaise, je reteouve exactement le même modèle sur d'autres site beaucoup moins cher.. Retour possible à mes frais, avec 10% en moins pour "frais de dossiers". Site de drop shipping. ARNAQUE FUYEZ
Response from Almond MuseMay 24, 2026
Dear Léna,
Merci d’avoir pris le temps de partager votre expérience.
Nous sommes sincèrement désolés d’apprendre que la robe reçue n’a pas été à la hauteur de vos attentes. Nous comprenons parfaitement à quel point cela peut être décevant, en particulier lorsque la qualité perçue ne correspond pas au prix payé.
Nous tenons à vous assurer que ce que vous décrivez ne reflète pas le standard que nous souhaitons offrir. Vos remarques concernant la qualité, ainsi que votre ressenti sur la valeur du produit, sont prises très au sérieux et nous aident à identifier les points à améliorer.
Nous comprenons également que les conditions de retour puissent sembler contraignantes dans ce contexte, et nous sommes désolés si cela a ajouté à votre frustration.
Nous aimerions avoir l’opportunité de revoir votre commande plus en détail et de vous apporter une assistance adaptée. Nous vous invitons à contacter notre service client à [email protected] en précisant votre numéro de commande, ainsi qu’en mentionnant que vous avez laissé un avis sur Trustpilot, afin que nous puissions identifier rapidement votre dossier et le traiter en priorité.
Nous vous remercions encore pour votre retour, qui est précieux pour nous permettre de nous améliorer.
With care,
Almond Muse Customer Support
AM
adriana M.
Beautiful, Flattering, and Amazing Quality
At first, I honestly had a feeling the quality of the dress wasn’t going to be to my liking. I thought it was going to be more like “Shein quality”, so when I ordered from Almond Muse after seeing their beautiful dresses, I kept my expectations pretty low.
When the dress arrived, it came way quicker than other dress brands I’ve ordered from before, and when me and my sister-in-law opened it together, we were genuinely so shocked by the quality. The material felt so thick, soft, and luxurious, and every little detail such as the lacing looked so well made and expensive. The stitching, the fit, and the overall design honestly exceeded my expectations completely which made me fall in love with this dress altogether. I also Appreciated how the zipper in the side is invisible once its all zipped all the way!
What surprised me the most was how flattering it was on my body. It snatches everything perfectly while still being super comfortable, and it gives such an elegant and classy look without trying too hard. The dress hugs in all the right places and makes me feel so confident and pretty wearing it!
Response from Almond MuseMay 21, 2026
Dear Adriana,
Thank you so much for taking the time to share such a thoughtful and detailed review.
It truly means a lot to us that your experience exceeded your expectations, especially after going in with some initial hesitation. Hearing that the quality, fit, and overall craftsmanship surprised you in such a positive way is incredibly rewarding for our team.
We’re especially happy to know that the details—from the fabric to the finishing touches—made a difference, and that the dress made you feel confident and comfortable. That balance between elegance and wearability is exactly what we strive for in every piece.
Your words are deeply appreciated, and we’re so grateful you chose to share your experience with us.
With care,
Almond Muse Customer Support
IZ
Ingars Z.
This webshop is a sham
This webshop is a sham - they're selling shein quality $5 dresses for $100 dollars. They run on pictures alone - the actual dress is terribly sawn, the fabrics are all synthetic and the look is nothing like in the pictures. Moreover, it's impossible to return anything - they offer store credit only (for sale items, which are all their items). Avoid at all costs!
Response from Almond MuseMay 21, 2026
Dear Ingars,
Thank you for taking the time to share your feedback.
We are truly sorry to read about your experience and understand how disappointing it must have been to receive an item that did not meet your expectations in terms of quality, fabric, and overall appearance. When a product feels very different from what was anticipated, it naturally leads to frustration, and we completely understand your concerns.
We would also like to clarify that we take product quality and presentation very seriously, and what you described is not the standard we aim to deliver. Your feedback is important to us, as it helps us review our materials, production, and how our items are represented online.
Regarding returns, we understand how our policy may feel limiting, especially if the item did not meet expectations. This is something we are continuously reviewing to ensure a better experience for our customers.
Please email our customer service team at [email protected] and include your order number, along with a note that you shared your experience on Trustpilot. This will allow us to identify your case immediately and review it in detail.
We would genuinely appreciate the opportunity to look into this further and work toward a fair resolution for you.
With care,
Almond Muse Customer Support
