AllurezReviews of allurez.com

Buy elsewhere! This company is VERY difficult to deal with and their shipping is VERY slow! I ordered a necklace to be 16". When I finally got it, it was 18"! When I told them and asked them to correct THEIR mistake, they told me to send it back with me paying the shipping! Meanwhile it took too many phone calls and to many emails to finally hear back from them! So now I have a necklace that is too long! Buy your jewelry elsewhere!

The diamond by the yard necklace I bought is beautiful and exactly as I hoped. It was custom made, therefore it took a little longer to receive. Howevwr Bryan from their customer service department answered my emails and responded to my text messages to keep me informed and up to date on the status of my necklace from the beginning of my purchase. Will purchase again from them for sure.

Excellent service from start to finish. They took the time to understand what I was looking for and made the process easy and stress-free. Quality work and fair pricing. Would recommend to anyone looking for a reliable jewelry store.

I ordered a piece from Allurez as a Christmas present for my wife, with the stated delivery time being 5-7 days. I ordered at the beginning of December, giving ample time for the piece to arrive by Christmas. It is Christmas Day and the piece still hasn't been shipped yet. I have contacted their customer service, but have only been able to interact with a bot. I have requested cancellation and refund - the bot responds with the same template response and fails to acknowledge my request to cancel. At this point, I am wondering if this isn't a scam. If the piece isn't delivered promptly, my next step will be to report to the BBB and initiate a chargeback with my credit card company. EDIT: I read Allurez' replies to the numerous bad reviews - it is the same insincere, dismissive, AI-generated corporate empathy slop that I have received from their customer service bot. EDIT 2: Go and read the complaints about this company on the Better Business Bureau website before you consider giving them any of your business - it's a frightening read.

I would never buy from Allurez ever again. I ordered a basic half paver ring. Repeat, standard/basic ring, not even custom. And the quality was so poor that a gemstone fell out immediately. I was well within the 30 day return policy window and they bend over backwards to string you along and avoid any refund. It's 9 months and counting. It is clearly intentional to have horrible customer service.

Product was as advertised. Sizing was correct. You get what you see.

I had such a great experience with Allurez! The quality of their jewelry is absolutely stunning, and the craftsmanship feels luxurious. My order arrived quickly, beautifully packaged, and even more gorgeous in person. Highly recommend for anyone looking for timeless, elegant pieces

I’ve personally worked with Allurez a bunch of times and the experience was great . One of the most trustworthy Jewelers in the industry 💯