James Y.
DO NOT ORDER FROM HERE IF YOU HAVE A DEADLINE
I ordered a ring a month and a half before I needed it. I told them my deadline and said that if they could not meet it, to cancel the order. I was repeatedly told that it would ship in time - first two weeks early (they said it was ready and ready to ship), then one week early. Now my deadline has come and gone and no ring. The customer service department here should feel ashamed of themselves. No one has any idea what is gong on within this company. I am beyond disappointed and upset and no one has done the first thing to help me. Still no ring.
Response from AllurezMay 6, 2021
Hello James, We are so sorry to hear about your experience with us. Your piece was made to order and it does take some time as we do not want to compromise quality. We are working on improving our customer service team.



