AllivetReviews of allivet.com

Response from AllivetApr 29, 2025

Thank you for taking the time to speak with us. We understand how important it is for your pet’s prescription to be processed smoothly. After reviewing your order, we did notice a discrepancy between what was prescribed and what was requested. To ensure your pet receives the correct medication and dosage, we recommend reaching out to your veterinarian for clarification. If there’s anything we can do to help facilitate the process or answer any questions, please don’t hesitate to reach out. We’re here to support you and your pet every step of the way.

Response from AllivetApr 18, 2025

Thank you for your feedback! Being your Ally in Pet Pharmacy Care is our privilege. We’ll continue to be here as you strive to keep your pet happy and healthy.

Response from AllivetApr 29, 2025

We’re truly sorry to hear about your experience and want to thank you for bringing this to our attention. This is absolutely not the experience we want for you or your pet, and we take your concerns very seriously. We’d appreciate the chance to look into your order in more detail so we can address everything properly—from the expedited shipping issue to the coupon concern. Please reach out to us directly with your order information so we can do our due diligence, make this as right as we can, and ensure we’re delivering better experiences for all of our pet parents. Your feedback matters, and we want to do better. 🐾💙

Response from AllivetApr 18, 2025

Thank you so much for sharing your experience with us. We’re truly honored to have been part of Sausage’s care and are so sorry for your loss. It means a lot to know that our team could make things a little easier—whether it was setting up autoship, keeping you informed, or supporting you during such a difficult time. Your kind words mean the world to us, and we’re here for you whenever you need us. 💙🐾

Response from AllivetApr 18, 2025

Thank you for your review! We're thrilled to be your trusted Ally in Pet Pharmacy Care. Your support lets us know we’re succeeding in our mission to provide excellent service.

Response from AllivetApr 18, 2025

Thank you for sharing such a heartfelt message. We’re deeply sorry for the loss of your beloved fur babies—our hearts go out to you during this difficult time. It means so much to know that our team was able to offer compassion and support when you needed it most. We’re truly honored to have been a small part of their care and would be here for you anytime in the future. 💙🐾

Response from AllivetApr 18, 2025

Thanks for your review! We're honored to be your Ally in Pet Pharmacy Care, and we’re pleased to be part of your efforts to keep your pet happy, healthy, and active.

Response from AllivetApr 14, 2025

Thank you so much for your kind review! We truly appreciate your honesty and are glad we could help resolve the issue quickly. As your Ally in Pet Pharmacy Care, we’re always here to support you—even when the occasional hiccup happens. Your understanding and partnership mean a lot to us, and we look forward to being here for your pet’s pharmacy needs for years to come!