AllegiantReviews of allegiantair.com

We have waited on the phone more than 8 hours before we gave up on an agent to answer the phone. No response to any email(s) or Facebook messaging. How can they remain in business when it is impossible to talk with them? Also why are there so few flights to book? Are they closing their doors?

I book for the first time with them with out reviewing them .I got bad experience .They changed the flight to by brining excuses .no any info and layover for 6 hours. My day and plan was disturbed.

On July 18, 2021 flight from Memphis to Vegas cancelled at last minute. We booked with Southwest went to Vegas coming back on Allegiant, flight cancelled. Did receive $250 for departure flight but haven't seen my $250 for return flight nor any vouchers. I will not use this piece of Airline again.

Missoula to Phoenix and delayed significantly. Allegiant airlines is a dumpster fire for your trip. If it is a trip you never intended on taking (family obligation or something you aren't interested in) consider Allegiant. They may help you out by just sucking so bad they don't complete the flight.

Allegiant airlines doesn't even get one star out of me but to start this review I had to put at least one. I booked my flight from Memphis to Las Vegas. I could handle the hour delay on the departure date. When I went to check in on my return flight, it was cancelled for no reason. After waiting 2 hours on phone to talk to a representative, I was disconnected so I went ahead and booked a flight offered for the next day. So less than 24 hrs later I went online to check in and guess what. That flight was cancelled. Once again no reason given. I went to the airport to talk to someone since it’s impossible to get customer service on the phone. They offered me a flight out 3 days later or a flight to a different airport (my car is in Memphis). Apparently they wanted me to walk from one destination to the other. They have cost me not only 3 more days in a hotel, parking for my car, rental car and food but also 3 days of missed work/pay. The only thing they offered me was an email address to report a grievance and one manager wanted to know if she could pray with me. What is up with this airline. They also still owe me $248 for an overcharge which I’ve yet to see. Also they said I could cancel my flight to fly with another airline but all they could offer me was a voucher for a future flight. I WILL NEVER FLY WITH THIS WORTHLESS AIRLINE AGAIN. if people are smart DO NOT hire this CON-AIR to take you anywhere.

Not sure if they are going under or not. But canceled our flight out of Fort Lauderdale twice within 24 hour of each other! No explanation no vouchers. I will never fly this airline again and I will be cutting up and canceling their rewards credit card! Their pricing is no longer worth the headaches. Pay the extra $75 and fly with a real airline!

Jonathan was awesome he helped me with making a reservation for my sister and helping me with my voucher. He was friendly helpful very knowledgeable and courteous Can’t say enough good Things about him he is an offset for sure to allegiant people Like himself are the reason I fly your airline thank you so much Jonathan did the best job and was so patient and understanding I am an old senior citizen and he help me through the whole process thank you Jonathan

Only Positive I could come up with -- departed on time after a day's delay. My baggage was delivered. I fully realize we are in difficult times -the "new normal" as it where -But if you can't facilitate the business demand than why offer the flights > You can definitely improve on staffing and Maintenance crew. Your on site check in Crew had to work extra over time-no days off I keep on hearing about maintenance issue's. Probably not enough personal ? Pay them enough they will come. Don't like the fact no one available to be contacted on your customer phone service call center either. Also didn't like your bundle option menu -once purchased customer can't change back to one off purchase of baggage ect . I was forced to purchase cancellation option at higher pricing than normal. Like Spirit airlines Nickle and Dime every customer Lastly in more than 50 years of travel to most of the world I have only been delayed overnight once and was compensated hotel and food. All your airline offered was a $50 voucher for an overnight delay -Looks like I'll have to put you on the "Do not fly list"