Allara HealthReviews of allarahealth.com

I'm so appreciative to have a convenient platform for women's telehealth. It helps increase access to care, I feel heard and overall have a greater sense of wellbeing.

I was quite disappointed with this experience. The provider I was matched with seemed annoyed to be talking to me and, didn't ask me any questions and literally spoke to me for 10 minutes out of 30 minutes we had scheduled and I got charged $80 for this. Again our second call was minimal and charged another $80 for a 10-minute phone call. All they did was refer me out to other people, neurology, therapy, physical therapy, nutrition. Not helpful at all.

Gretchen was very helpful, attentive, and kind. Highly recommend her! The app is also very easy to use and appointments are easy to schedule. Thanks!

My communication with Allara was incredibly disappointing. When it came to booking me for new services they were highly communicative and pestering, trying to get me to book services with them. When it came down to questions around insurance, cost of services etc. it was crickets. They ignored and did not respond to any questions I had around if they took insurance, how much a normal lab panel cost etc. I am a grad student and price sensitive, so having providers who can clearly and honestly talk about services charges is incredibly important. This level of communication eroded my trust in them as an organization - and it felt like they were just trying to sell me rather than give honest communication on cost. An important part of healthcare is equitable access and Allara not being able to provide any communication on cost of services showed me that they are not an organization who cares as much as their advertising says. I know people have great experiences with them but this was a huge miss for me.

Thank you so much! I’m excited about my journey.

Dr. Norlander is incredible! Super knowledgeable, patient and takes the time to listen while explaining. I love that she makes recommendations as well as gives specific examples to help ease the stress.

My provider (Jessica Medina) interaction was professional, but the overall experience raised some concerns regarding both billing transparency and the completeness of the lab evaluation. First, insurance coverage was not confirmed until after my initial appointment. As a patient, this meant going into a medical visit without knowing what my financial responsibility would be. After the appointment, an Allara associate contacted me via text message and reassured me about the “Allara Promise,” which states that the initial appointment would cost no more than $75 regardless of insurance. However, when I followed up later, a different associate told me that this policy only applies to cash-paying customers. This directly contradicted what I had been told earlier, and the conflicting information made the billing process feel unclear and left me unsure which statement was accurate. Second, the lab workup for fatigue and hormonal health felt incomplete. While several standard labs were ordered, some commonly recommended markers for women’s health were not included. Tests such as ferritin (iron storage), vitamin B12, folate, and magnesium are often important contributors to fatigue and can be low even when a standard CBC appears normal. Including these markers—or offering them as optional add-ons—would provide a more comprehensive evaluation and could reduce the need for additional rounds of testing. I would encourage Allara to improve transparency around insurance verification and ensure that billing policies communicated to patients are consistent across staff. Expanding standard lab panels for women’s health would also help patients receive a more complete assessment during the initial evaluation.

My experience with the doctor and dietician were great. Dr. Yvette Gentry and Heather Walker were great. They take alot of tests and will walk you through everything. My issue with Allara is with the lack of thought to equity. I would suggest that anyone looking to try Alara should schedule an appointment far in advance to ensure that there's ample time for them to review your insurance. I have Anthem but, my version of Anthem didn't cover my Allara services which is always a possibility. However they told me one week before three separate $125 payments were due. For some people that's impossible in one pay check. Their customer service is lacking and slow which basically gives no time to create any type of a plan. Luckily I have the money to pay it but, I won't be associating with them anymore. Makes me sick when more thought isn't put into those who have the least but, I shouldn't be surprised, another money first medical space.