Allara HealthReviews of allarahealth.com

Originally felt pushed to the side and not heard about my symptoms but later on they reached out apologizing for the mis communication. Was able to get an appointment.

"I have noticed that your provider network relies heavily on Nurse Practitioners (NPs) rather than physicians. If my insurance is being billed for a medical appointment, I prefer and expect to be scheduled with a licensed physician (MD or DO)."

Let's start at the beginning, super easy to enter your card information and schedule an appointment. My provider was very good and on time. We discussed everything and our next steps. Where the bad comes in..... There is no way to contact anyone, they do not give you your copay or insurance information ahead of time. I am waiting to see a bill. Pending, what the bill states I may or may not continue care here. Overall is ok..... Communication and technical is horrible. If you are not a tech savvy person, this is definitely not for you. I don't mind a little challenge but I would greatly appreciate at least a phone number or a way to get in touch with people.

My experience with the doctor and dietician were great. Dr. Yvette Gentry and Heather Walker were great. They take alot of tests and will walk you through everything. My issue with Allara is with the lack of thought to equity. I would suggest that anyone looking to try Alara should schedule an appointment far in advance to ensure that there's ample time for them to review your insurance. I have Anthem but, my version of Anthem didn't cover my Allara services which is always a possibility. However they told me one week before three separate $125 payments were due. For some people that's impossible in one pay check. Their customer service is lacking and slow which basically gives no time to create any type of a plan. Luckily I have the money to pay it but, I won't be associating with them anymore. Makes me sick when more thought isn't put into those who have the least but, I shouldn't be surprised, another money first medical space.

The lack of resources / instructions to go along with the low fod map diet was very disappointing. I already knew about this diet prior to meeting but don’t really feel empowered to actually move forward with the changes that were recommended. The person I met with was nice, but I don’t feel like I am on a path to actually cure sibo which is my goal. I’m in a desperate situation and I don’t feel like I have a tangible path forward given lifestyle constraints

The doctor who I met with was great, and that was the only positive thing for me about the experience working with Allara. I had unpleasant symptoms immediately upon taking the hormones I was prescribed for perimenopause, and left questions in the portal to be forwarded to the doctor. They say that it can take up to 48 hours to respond, but the doctor finally received my messages 5 days after I had sent them, at which point I had stopped the medication myself. It wasn’t the doctor’s fault, she hadn’t been forwarded the messages. Also, they initially said they took my insurance and then 3 weeks later, said that they didn’t and I was just billed - they did give me $25 off but I wasn’t expecting to pay $125 for the appointment. If an online health program is going to be efficient, expediency and transparency are important. Again, I really liked the doctor I saw, so the 3 stars are because of her, otherwise the rating would be lower.

First let me say the sign up process, scheduling, and first visit were all amazingly simple and hassle-free. My provider was knowledgeable and understanding. I had a prescription notification from my pharmacy within an hour after my appointment. The problem came after I had an allergic reaction to the medication prescribed. Their communication is absolutely abysmal (through phone and messaging). I still have not received a new prescription but they continue to send me reminders to schedule my labs. I can't do the labs until I've been on the medication for 4 weeks. I cancelled my follow up appointment today (1/26) bc there's no point if I can't get the meds I need. An alleged "real human" texted me to ask why I cancelled. When I responded they ghosted me once again! I give up. I will pursue treatment for this condition with my primary care provider, at least they have real humans and answer the phone...

The app is clear, intuitive, and easy to use. I appreciated the multiple reminders and how simple it was to schedule appointments. Overall, the user experience is very straightforward. My provider was pleasant, kind, and listened. They shared their knowledge and experience thoughtfully, seemed grounded in evidence, and were open to my personal experiences as well as all the information we are inundated with online through the content that we watch. I felt genuinely validated. While my experience may not be unique, it was addressed in a way that felt individualized and respectful. I spent time weighing which app to use and ultimately chose Allara for the combination of medical provider and nutrition support, as well as the overall vibe of their marketing. I’m genuinely looking forward to my next visit. Who says that? Update: so I am finding I understand what people who have given lower scores are saying about billing. I got notice from my insurance I’ll owe almost $200 for my one and only virtual visit. This doesn’t even include what I’m anticipating my lab bill will be. Not cool. I wrote the concierge for clarification and transparency. We will see what I’m told. Have to bring the experience from 5 stars to 3. Not because the medical provider deserves it but the billing is not clear at all.