FASHION LABReviews of alessandrovasini.com

Nothing to say of the collection and quality of the goods BUT I don’t understand how their customer service is sooooo pooooor First it takes forever before you get an update ( like 2 weeks) then after repeatedly sending the same email I got a response and once they were communicating they were very helpful and even redirected my order to a different address. :) Then again part of the order was missing, wrote an email, no response until again I send the same email 5 times. They promised a refund for the part that wasn’t delivered and now again haven’t heard anything from them A high quality fashion brand in 2023 CANNOT afford to have this poor customer service!

J’attends ma commande depuis trop longtemps!

I am extremely pleased with the quality of the Italian design of Alessandro Vasini's boots. The "Juan" boots are handmade in Italy from genuine leather. I fall in love with the vibrant red color of this model. The 10 size fits me perfectly. The quality of the design and the beauty of this model are a clear example of Italian craftsmanship. As a fashion lover I cannot ignore this timeless must that fits like a secret weapon that will elevate any outfit. No doubt this piece will be one of many in my closet. In conclusion, Alesandro Vassini ¨Juan¨ boots are definitely worth investment. With their Italian leather upper and quirky design, they're comfortable enough for everyday wear yet still make a statement.

The overall product is very nice, despite a small manufacturing error (some of the nails of the sole of the foot protrude into the inside of the shoe). Furthermore, the delivery time was also long.

Amazing product, customer service and delivery speed….will definitely be ordering again soon 😍😍😍

I reached out to sales twice l to assist me with my recent order and no one responded. I ordered heels that were too high and asked to talk to someone about reducing the size - and no one responded and the boots arrived. It was an extremely disappointing experience. Regards, Craig

Boots I ordered .. its almost a month. not delivered even.

have written multiple times over the past weeks to get a return label- no help