FASHION LABReviews of alessandrovasini.com

Service a prevente nul ,commande un manteau , on dirait une veste, retour pour le client en chine 45 euro de fraix . pas de rembourssement . Se cite est une arnaque . Demande des photos du manteau, fait parvenir aucun retour de leur pare . Commande #1157 manteau gris .

Jurk besteld, komt over als zwierige katoenen jurk, maar jeetje, wat viel dát tegen, goedkope polyester troep, terugsturen gaat via China e is op eigen kosten. Nooit maar dan ook nóóit meer bestellen daar

ARNAQUE! J'ai commandé une paire de boots en mars 2024, et toujours rien reçu. L'argent en revanche a bien été débité. Le service client ne répond pas aux messages sauf quand on les menace de poursuites et vous mène en bateau. La société à depuis fait faillite (bien fait!) mais la boutique en ligne est toujours active... si jamais il y a un pigeon qui traîne à plumer... LA HONTE!

SCAM website. do not order from Alessandro Vasini wierdly also called fashion lab on here for some reason?! I never received the boots, nor a refund. No response from customer service email. I’m going to dispute with my credit card. Avoid!

Hi, I have sent 2 email to Alessandro Vasini and no reply has been provided. I ordered a pair of black boots back in March 2024 and still have NOT received them. Is 7 months acceptable to have a reply or the product delivered? No it is not. I want a refund on the $480 boots as this is not how a customer should be treated. I do not recommended to purchase from them.

fraud ajacent, order not delivered for a year the brand has taken more than a year to deliver somehting and the customer support acts like its somehow my fault. customer support is horrible and doesnt answer messages, when they do they are not helpful. they wont issue a refund, nor even respond to court orders.

Purchased a boot from Alessandro Vasini on April 1. Was told 2 weeks to get it shipped from Italy and they kept making excuses and I’ve sent them over 40 emails regarding updates and issues of them not sending the boots. Eventually went on for about 2 months and they stopped replying to me. They did offer a refund and after I asked for one but they never replied and completely ignored and ghosted me. I even DM’d the founder Alessandro Vasini himself of Instagram @alessandrovasiniworld and got completely ignored too. It went on for 3 months total and I filed a chargeback dispute with my credit card which I was able to get back the money. Worst experience ever, I saw good reviews on quality but rather spend that $600 on somewhere else.

FRAUD: DO NOT ORDER FROM THIS COMPANY. I purchased boots for >$600. I never received the boots, nor did I receive a refund. There is no way to reach this company other than a customer service email. They dragged me along for several months stating that the boots would be delivered. At this point, my dispute claim with my credit card is now out of date.