17/10/25 1915 hours I went to Aldi,Stanley Matthews way,Stoke on Trent. I selected goods value approx £20- Went to pay at the self service till but it locked up on bananas,the red assistance came on but there were no Staff to be seen,either on the adjacent till or anywhere else. There was not even a Security Guard. I left the goods on the till and walked out.As per usual it is almost impossible to complain on Aldis Customer Services page,obviously deliberately so. It is Tesco's for me now!
PV
Paul V.
unwanted shopper
went to Aldi store in McKees Rocks 15136 .. a customer that shops 2 or more times a week since opening .. brought my 15lb puppy on a leach with me .. was told they do not allow dogs in the store .. damn near every employee knows me, so I asked who was giving me this information ? .. it was someone from Corporate Office .. well I don't like being around screaming annoying children or smelly people but they are permitted in Aldi .. soooo I guess I'll shop elsewhere .. my money spends everywhere ..
PE
Perry E.
Samara at 1256 Executive Blvd…
Samara at 1256 Executive Blvd Chesapeake VA doesn’t like people with red hats. I was in this morning and she was very disrespectful because I was wearing a red hat with my business name on it. She needs to be fired but Aldi won’t talk to me. Tell her Hi when you visit the store. Young african american with a huge attitude. I will never go back to that store and maybe never return to Aldi.
SS
Susan S.
Chopped Salad Kit with few veggies but high sugar
Very disappointed with purchase of Little Salad Bar Sunflower Chopped Salad Kit but didn't want to leave a public 1 or 2star review as I am generally very satisfied with your products and pricing. Problem that I hoped you would correct with my well-intentioned feedback: The salad had so few veggies that I had to add nearly a whole head of Romain lettuce to get 4 small servings. Not only that, but the second ingredient was the sweet onion dressing and its' first ingredient was sugar. Veggies are cheap and the healthiest part, sugar is not. So, I went to the effort to provide feedback on your HQ website in Illinois. I filled in all the numerous codes and dates. Completed all the answers even past the point that the system would not accept the Product Used Date of today which I selected from your calendar. Got error of “Please select the correct date”. I then tried to go to the next page and the system deleted all my entered info. Not happy and you have another problem that needs fixing. Hence, I am sharing a now one-star review with the public.
RC
Richard C.
Don't buy Aldi's "prewashed" spinach
I recently purchased a bag of your washed and ready-to-eat spinach (3-cup bag). When I opened it and placed the contents into my sauté pan, I discovered several dead flying insects mixed in with the spinach. This was very unpleasant and quite disappointing, as I purchased the product expecting it to be clean and ready to eat.
EM
Elfi M.
No contact number
There needs to be a way to contact your local Aldi. I needed to get in touch because I lost something, but your company does NOT provide NOR allows to contact ANYONE. This is a NOT customer appreciation by ANY means. Pathetic!!!!
ES
Edie S.
Aldi
Aldi – Glendale, AZ Location
Years of Loyalty: Ongoing, consistent shopper for several years
The Good:
I’ve been shopping at the Glendale Aldi for years because it’s exactly what I need: no fuss, no frills, just solid prices and a streamlined experience. I love that I can get in, grab what I need, and get out without breaking the bank. Aldi has consistently offered quality products that rival name brands, and for that, I’ve been a loyal customer.
The Concerns:
But lately, things have shifted and not in a good way.
🥴 Boulder Sandwich Bags: Just don’t. They’re a daily frustration. They tear when opening, refuse to seal, and turn lunch prep into a battle. I’ve already submitted a formal complaint, and I hope Aldi takes it seriously. These bags are not just inconvenient they’re wasteful and unusable.
🍓 Produce Quality: As a pescatarian household, fresh fruits and veggies are a staple. But over the past few months, I’ve noticed a sharp decline in quality. Mold within four days or hidden in middle of package when opened at home, or a sour smell within a week, is unacceptable especially when that’s the bulk of our grocery haul.
🛒 Store Layout Changes: Why the constant rearranging? The layout used to be intuitive, but now I find myself walking every aisle just to locate items that used to be grouped together. It disrupts the flow and adds unnecessary time to a trip that used to be efficient.
Final Thoughts:
I still love Aldi. I still shop here. But I’m watching closely. These changes especially the drop in produce quality and the packaging failures chip away at the trust I’ve built over years of loyalty. I’m not asking for perfection, but I am asking for consistency, functionality, and respect for the shopper’s time and needs.
Fix the bags. Reassess the produce sourcing. And please, stop playing musical chairs with the store layout. I want to keep loving this store but it has to love its customers back.
DE
Dennis
Sign of the times
Like most prices and friendly helpful people.
Dislike eliminating food spaces for booze and household items. Eggs, crackers regularly come in containers that are crushed, torn and crushed. Rotten fruit becoming more common.