I had the best experience shopping at the Dorchester Road Aldi in Summerville. One particular employee stood out to me. Maggie. She was really busy stocking the meat section of the store. She stopped was she was doing to go out of her way and help me find what I was looking for. She was very nice, professional and helpful. I asked another employee she couldn't be bothered to help me. We need more Maggie's working for us.
JB
J.Bell
Aldi doesn’t support their customers
Aldi doesn’t support their customers.
I used to be an avid Aldi shopper. Then our local Aldi decided to completely rearrange its store. Shortly after, my husband and I visited our local Aldi and it took us half an hour to find six items. Everyone in the store was complaining about it, even the Instacart shoppers there.
When I returned home from that frustrating trip, I sent an email to Aldi headquarters sharing my concern. At the very least, they could’ve provided an online description of the changes they had made or they could’ve posted in the store a map of the new aisles and what was in them. The response that I got was insulting. The person who responded said that they truly value their customers, but if I was having a problem finding something, I could simply ask the staff for help.
Clearly, the person responding to my email had never been in my local Aldi store. There is almost no staff there. They have mostly self-checkout registers with, at best, one register with staff checking out customers. So, if I needed help, I would have to go to a self-checkout register and hit the help button each time I needed to find something. Then I could stand there and wait for someone to magically appear to help me. I cannot possibly imagine how long that would take me to do my shopping. As a result, I no longer shop at that store. Now, when I need to buy groceries, I scan the mobile apps of three other grocery stores in my area, look for the lowest prices, and place an order. I’ve actually saved quite a bit of money doing that. So, I’m finished with Aldi until they learn to actually treat their “valued”customers like they really want them to shop at their store.
TO
The O.
Aldi in Loxahatchee Florida
Aldi in Loxahatchee Florida - Extremely disappointed!! I had great hopes for this Aldi but their management must be asleep under the table. There are 4 checkout counters but don't believe it. They never have more than one line open. Every time I have been in there, the checkout person is a total idiot. There will be 3 carts loaded to overflowing but yet only one line open. The checker just ignores everyone waiting and waiting and waiting... It would be so simple for the dingbat checker to call another cashier but NOOOOOOOOOOOO............... Hey manager! Wake up! I would rather go to Publix across the street than wait 20 minutes for the single and only cashier in the store to slowly check out the people ahead of me. I am not wasting my afternoon or evening waiting for the single line to clear. I gave up on my last visit to the store. After 10 minutes, I dropped the box of everything I had picked out to buy on the neighboring check out lane that was closed and left the store to never return. It just isn't worth the time to wait and wait and wait.......................
NJ
NJ
I used to LOVE shopping at my local…
I used to LOVE shopping at my local Aldi store. Everything neat and orderly. Everything in an easy-to-follow layout. NO MORE! Now it's a mish-mash of nothing where it should be. (Cat food by the toilet paper?) While I don't hate going (I just got back from my most recent shopping there), I have definitely lost the joy that I used to have. Years ago, when I was an insurance agent our manager taught us: "The confused mind always says NO." Well now with the entire store in a confused mess, my mind may say: "No. Just go back to Wal-Mart." At least Wal-Mart had a logical layout.
RB
Robert B.
Aldi is lacking direction
Aldi is lacking direction. A low grade hardware store takes up three isles in the middle of the store. No diabetic products. Plenty of high sugar products. To much bread and snacks. Only two different types of Campbell's soup. Alot of honey, why? Terrible corporate model for the U.S. market. Did you ever shop at a store and then leave to shop somewhere else for products that the first stop doesn't have? Welcome to Aldi.
NA
Nasser Al A.
My review is about obtaining a job
My review is about obtaining a job, as it was clear from farmer workers that the job is labor oriented and they hire young people so they work harder, or they think. I did apply few times to jobs under my level of experience at times, still they did not take me, clearly there is age discrimination in this company.
KM
K M.
Aldi in Roeland Park KS
Aldi in Roeland Park KS: I’ve bought several items lately that were inedible. The barbeque chicken in the refrigerator section, the cheese tricolor tortellini in the refrigerator section, and a meatball and pasta pizza flavored skillet meal in the frozen section. The tortellini was metallic tasting. The other two were just gross. The produce I’ve gotten lately is so-so. There is also the smell of raw meat as soon as I walk in. I’m not going back. The date I am inputting is approximate.
MM
Mary M.
I am submitting a review based on my…
I am submitting a review based on my experience today at the Aldi Store #25 in Crown Point, IN. I bought a couple of packages of cheese that I wanted to return today. Jacob was the cashier who helped me with the return. He was professional and friendly, and did the return easily and asked if I wanted to exchange the product for another cheese product or get the money back. I chose to exchange it for a block of Mild Irish Cheddar Cheese. It's made from Grass Fed Cows and Imported from Ireland. I tasted it when I got home and it's delicious. I'd highly recommend this product and I appreciate the great service from Jacob and the savings I get from going to my Aldi store in Crown Point, IN.