I have been shopping at the Alsi in Boiling Springs, SC for three years and was taken aside by the manager because I asked a cashier if they thought circumcsion of a baby was evil. Yesterday bought a small three dollar bootle of red wine and was carded by the cashire.Now I think at my age 77 I surely do-not look 20. What was her excuse, to get my name and address? Very disturbing
MA
MR A.
Ordered a bbq due for delivery 3 5 days…
Ordered a bbq due for delivery 3 5 days 15 days later I’m still waiting customer services useless tell one thing then change there minds won’t refund my money. Worst company I have ever purchased on line from I won’t use them again
BB
Boss B.
Stanelle a cashier at the Wappingers…
Stanelle a cashier at the Wappingers Falls, NY location was very rude. I visited on 08/04/2022. Stanelle yelled at my 4-year-old son with disabilities just because he started coughing. I then said to her he does not understand, he is autistic, and she went on to say how if he was being taught he would know how to properly cough. I have been going to Aldi for years and I am sick to my stomach now. This is just a quick synopsis. The manager was no help either, he was so nonchalant about it when I explained what happened, he just said, "Okay, I'll speak to her later" and walked away. Mind you, this happened in front of dozens of people.
BA
Bonita A.
online ordering deplorable along with customer services
made an order on 14th July 2022 and confirmed it would be delivered by 21st July which was not received not even dispatched phone customer services did not know where it was then phone put down on me. Had to make a call three times to aldi customer services. Not received an email from the courier evri. could not track the order 8 days after the order had been placed.
Aldi then send an updated email stating that it was in progress and a link to evri website with a tracking number but one item now missing from the order but have taken the full amount of the order from my bank account on the 18th July 2022.
imput the tracking number on evri website, still cant track the order and now the order is overdue for delivery.
Have now sent an email to them informing them of the missing item on the order and also informing them of my rights under the Consumer Rights Act 2015 and that they are now in breach of these rights. I have also requested a refund for the missing item and also for the rest of the order as I have not received the order.
I would have given no stars if this was possible, aldi online ordering service and their customer service operators are absolutely appalling and do not know what they are doing and just pay you lip service in the hope that you will go away.
Would not order from aldi online ever again
RE
Richard E.
Half order from Aldi arrives.
Half order from Aldi arrives. I contact the company and they promise to send rest of order. I am informed they had sent it to an address we hadn't lived in for 8 months. I phoned and was cut ff three times and they assured me the delivery address would be altered. I have now received an e mail saying they cannot change delivery and I must refuse delivery even though I now live 360 miles away. Aldi contact service is deplorabe and not fit for purpose.
JI
JinWL
Enfield Ct store, deceptive pricing
Enfield, CT Aldi Store on Hazard Ave. BEWARE shoppers, I have been scammed for a couple weeks getting overcharged, not realizing it till long after the fact when reviewing my receipt. For two weeks I was OVERCHARGED on the Brookdale Chunk Chicken Breast cans. The pricing label on the shelf has been marked $2.39 per can. The last two weeks, I was charged $3.19 DECEPTIVE TACTICS ALDI.
Bags of their sugar, the signage for the product shows for weeks now, $2.12 each. I was charged $2.29 each. DECEPTIVE TACTICS ALDI .
An excellent MANAGER would be on top of these discrepancies before customers get to them: if you assign people to do price INCREASES it might be a good thing to actually check to see if they changed the signage.
I wonder how many other people have been deceptively overcharged; just like other products you find on the shelves, they often entice with the prices; for instance they had the price of their brand Mayonnaise at a great price but unless you really READ the label, you got scammed. They put jars of Hellman's there at another buck a jar. Sorry for you.
Let me not forget about eggs as well, they placed organic/ cage free in the area of $2.45 and if you didn't read CAREFULLY, they were closer to a $4 charge in reality...sorry for you.
I wrote to customer service to announce how deceptive their local store has been and they are not at all concerned, oh just take your receipt back for a refund. NOT THE POINT ALDI, the point is YOUR TEAM in the ENFIELD CT store is being deceptive on the prices. People should not have to photograph every item purchased to match it against the cash register receipt.
So, to which will now have to happen... every item purchased will have a picture taken. It is obvious the corporate service doesn't care so take it on yourself people.
WATCH OUT FOR THESE OVERCHARGES FROM THE ENFIELD, CT STORE- read the labels carefully. Pass the word to your friends or family that shop there. I already have.
JG
Judy G.
Was in Aldi's today on Lee St in Des…
Was in Aldi's today on Lee St in Des Plaines, il...Cashier's name is Sandra, she is just like the Soup Nazi on Seinfeld. She needs to stop being a RUDE robot!! Used to have nice cashiers there at one time.
SS
Sally S.
Great store!
I love that they're so affordable compared to other stores. The cashiers are always friendly & fast. I also like that you can bring your own bags to reduce waste. They also have insulated bags for sale for cold items.