Donna I.
I am very satisfied by Alarm New…
I am very satisfied by Alarm New Englands fast service and efficiency.

Get a customized next-gen security system with New England's fastest emergency response starting at $24.99/month. Switch your burglar and fire alarm systems in MA, CT, or RI to us today for no cost.
Alarm New England (alarmnewengland.com) has 119 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Home Improvements · AMHERST, Massachusetts
Excellent

Home Improvements · Arlington, Massachusetts
Excellent
Home Improvements · Quincy, Massachusetts
Excellent

Home Improvements · Boston, Massachusetts
Excellent
119 approved reviews, newest moderated first
Donna I.
I am very satisfied by Alarm New Englands fast service and efficiency.
Ron G.
excellent service, reliable, no reservations about recommending this company
Meredith W.
I have had no problems with Alarm New England. They have been responsive, helpful and instructive.
Corinne S.
I have had no issues with my current alarm system. Whenever it does go off some calls immediately to make sure everything is ok.
Jack
The system design and sales process went very smoothly. I was given an appropriate level of professional guidance as to system components and my numerous questions were answered clearly and patiently. At no point did I feel any sort of sales pressure. Likewise, the self-installation process was a breeze, with Connie's expert coaching. Her sense of humor helped as well! The system is easy to use and performs as expected. I heartily recommend this team to anyone in the market for a home alarm system.
Response from Alarm New EnglandNov 6, 2018
Thank you for sharing, Jack! We are thrilled you experienced great customer service and enjoyed our self-installation process with Connie. Thank you for choosing Alarm New England to protect your home.
GL
As part of building our new home in Falmouth, MA I wanted to plan and wire for an alarm system. I met with Chris Conners at his office, discussed the features we wanted and left a blueprint of the home. In about 2 days I had their plan, details and prices. After reviewing their proposal we signed and moved forward with a Honeywell Ademco system. Sean, the installer, did a meticulous job! The wiring and organization of the panel was precise and has performed as such. We have not had a false alarm in over 2 years other than ones we have created ourselves. The dispatch center has had an instant response whenever we have set off the alarm. The software for your phone is great as well. Our primary residence is 400 miles away and I get notifications of every door, window or motion detector that gets activated when someone is servicing our home. We checked with 4 other alarm companies and Alarm New England was by far the best value.
Response from Alarm New EnglandNov 6, 2018
Thank you for sharing, GL! We are thrilled you experienced great customer service from sales to installation. Thank you for choosing Alarm New England to protect your home and family.
Carrie
Very happy with Alarm New England. Technician was prompt and professional. He took his time and explained the system to me and did not rush the installation. Also pleased with the cost thought that it was fair. Sales people weren't pushy. Glad I choice your company.
Response from Alarm New EnglandNov 6, 2018
Thank you for sharing, Carrie! We are thrilled you experienced great customer service from our sales and service teams. Thank you for choosing Alarm New England.
Oku O.
Simply great security company. I wasted 9 years with others..
Response from Alarm New EnglandNov 6, 2018
We are thrilled you had a great experience, Oku! Thank you for choosing Alarm New England.