Richard G.
Lousy service. No customer support despite what they tell you
Terrible service. Company that makes the drug is 35 miles away from me. ticket for shipping 2as drawn over a day ago but package not delivered to fedex. Wrote to them to tell them I would pick drugs up. Never got answer. they do not answer phone calls or e-maails. Cannot speak to person. BUT they charged cost of drugs to my credit card three days ago.
Response from Alan MedsJun 25, 2024
Hi Richard, Thank you for taking the time to share the details of your experience with us. It is not the level of service or experience that we aim to provide our customers and we are truly sorry for this. We are actively working with our partners to improve our service. Our number one goal is to provide our customers their medication in a timely and stress free manner and support them in their weight management journey, we did not meet this goal for you and know we let you down. A member of our team is reaching out to you today to speak with your directly so we can make this up to your satisfaction. Thank you!