Jessica K.
Customer service was kind.
Customer service was kind.

Alan Meds is on a mission to help individuals achieve their wellness goals through personalized care.As a technology-driven company, we connect you with a team of expert healthcare professionals dedicated to supporting your weight management journey. Our high-quality, state-licensed doctors specialize in weight management, offering personalized treatment at an affordable monthly price.With customized, comprehensive plans, we’re here to support your unique health journey, helping you look and feel your best. Backed by exceptional customer support, Alan Meds is with you every step of the way.
Alan Meds (alanmeds.com) has 571 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Jessica K.
Customer service was kind.
Beth R.
Mary Jane was kind and very helpful. Thank you
Response from Alan MedsMay 28, 2025
Hi Beth, Thank you so much for your kind words! We're thrilled to hear that Mary Jane was able to help and make your experience a positive one. We'll be sure to pass along your appreciation — it’ll mean a lot to her! If there’s ever anything else we can do for you, don’t hesitate to reach out.
MNS
So far things are going great but the biggest downfall is the price it is quite expensive. I wish it was a little more affordable.
Response from Alan MedsSep 19, 2024
Thank you for your feedback! We're glad to hear things are going well and understand your concerns about the price—we're always looking for ways to provide the best value for our customers. We offer one monthly price for all doses with a discount on the first month. Our regular monthly includes your telehealth appointment, unlimited access to message with your doctor, compounded medication at any dosage (if prescribed), and access to a portal where you can manage your care plan and track progress. We have recently launched several new pricing programs to provide our customers more options! Please don't hesitate to reach us [email protected] if you'd like to learn more about our pricing updates, a member of our team would be happy to review options with you!
Joy
At this time I am impressed with the customer service I have received.
Response from Alan MedsSep 5, 2024
Thank you so much for your feedback and positive review, Joy! We are so glad to hear you are having a positive experience. Our team is here to support you!
Mandi
Very fast response and shipping
Response from Alan MedsSep 4, 2024
Thanks so much for your feedback, Mandi! We are so glad to hear you are having a positive experience with us.
Tracy
Everything so far has been good. Worked through process and medication was delivered accordingly.
Response from Alan MedsSep 30, 2024
We're glad to hear that everything has been going well and that your medication was delivered as expected. If there's anything else we can assist you with, feel free to reach out!
Maura
Good customer service.Fast response to questions. Quality product.
Response from Alan MedsSep 30, 2024
Thank you for your feedback! We're glad to hear that you experienced good customer service and quick responses to your questions. We appreciate your kind words about the quality of our product. If you need any further assistance, we're here to help!
Lisbeth
Quick and easy. Expensive though, not sure how long I can continue. Only 2 weeks, but haven't noticed any real change yet. I was a bit quick to judge as I had only been on the meds for a couple of weeks. Very happy with the customer service and looking forward to seeing the changes in the coming weeks.