AiryhairReviews of airyhair.com

I’m currently waiting for my order. And I never had such a bad experience before. As I contacted the customer service, to give me a detailed answer to my order, I receive a pfd with FAQs. If I ask again (because I want to know the status of my order) I received the vey unfriendly answer of Mr./Mrs. June Ellis: “your questions already replied in previous mail. don’t keep to ask” That’s all I get. No address, no apology and the most impertinent sentence: “don’t keep to ask”. Nice. That’s the way how customers are treated at Airyhair! The shipping status hasn’t changed for now 3 weeks. My delivery is somewhere in China. I ask again, what that means and when I can expect the delivery. Again Mr/Mrs Ellis sent me the pdf. I ask again, when my order will be delivered. Guess which answer I got  “your questions already replied in previous mail. don’t keep to ask” Due to this behavior, I ask Airyhair to cancel my order and to refund the money I paid. Mr/Mrs Ellis responded again in his/her own polite and custom orientated way: “your item is on the way, it can not be canceled”. Again, no address, no apology. This seems to be way how customer are treated at Airyhair. You can order and pay and then don’t ask questions and keep quiet. Never again! I wonder if I will ever receive my delivery.

Hello I currently am waiting on my product that I ordered on October 9th. I just received an e-mail with tracking number, but it is through pay pal. Can someone help me?? I want to go on website to look up my order, but I cannot get them to send me an e-mail when I click on forgot password so I can look up my order. Any suggestions?? Updated: my receipt number is 2758-1693-1887-2630. Invoice ID: 100034683. Let me know what else you may need. Updated: yes I got a tracking number from PayPal about my order...I wanted to go online on airyhair and look up my order so I could see what I had ordered once again. My order is suppose to be here this Friday. I can't wait to see what they look like. I wil l also update after I receive them as well. Is there a way someone can send me an email so i can reset my password?

Terrible, do not order from them! Have never had such a bad experience. When you try to call they don’t answer and when you email they are very rude and don’t resolve anything!

I’ve been ordering from airyhair for 3 years & I love them. They’re so cheap and the ones I have in now have lasted me 6 months. I read reviews saying people are upset with the quality after SWIMMING? Your extensions should never be put in chlorine as it isn’t attached to any hair bulbs (to produce moisture) so it’s inevitable that the chemical would cause them to dry out. Second, you shouldn’t shampoo your extensions every time you wash them as it again, drys them out, conditioner is beneficial. Third, I read reviews saying the color was off & that’s happened to me once, but like they say it’s refundable. The only reason I didn’t give full starts is because I’m not always 100% impressed with the shipping but at the same time I don’t order express shipping so it’s expected to take longer, not sure how express shipping works. Don’t order cheaper extensions if you don’t know how to properly take care of them. And even if it’s said to be okay to bleach, the extensions aren’t attached to human scalp aka a bleach process is never beneficial for them unless you’re a professional and know exactly what you’re doing, if you want your blonde extensions lighter, I recommend getting purple shampoo and diluting it with water and then putting your extensions in. I can’t wait to receive my new extensions!

NICHT BESTELLEN!! Voll die Verarsche! Mein Paket ist in Indien. Hab die Trackingnummer verfolgt... Geld nie mehr bekommen und auch keine Antwort von ihnen!

Not very suitable clip in hair extensions for me. I brought hair extensions last month from here and these hair extensions are not keep the texture any longer, I just braided them when I wore, and they are very hard to take off, just tell girls who are not very pro in hair extensions, you may not remove these hair extensions unless you sacrifice some bundles hair like cutting them down.😂😂😂

Are you friggen serious??? LIES LIES LIES I HAVE NEVER ONCE TRIED TO CONTACT FOR REFUND. WHERE IS THE PROOF. SO YOU GET A BAD REVIEW AND YOU DEFAME AND LIE AS A RESPONSE???? I DID A TEST ON THE LEFTOVER EXTENSIONS I DIDNT PUT INTO MY HAIR, WASHED IT ONCE TO SEE THE RESULT AND ITS HALF THE LENGTH THE ENDS ARE BEYOND FRIZZY AND THIN TO ALMOST NOTHING. TRUSTPILOT I CANNOT BELIEVE YOU WOULD ALLOW THIS COMPANY TO LIE AND DEFAME. HAVE THEM SHOW YOU ANY CONTACT BETWEEN THEM AND ME. LEAVE THIS POST UP FOR AWHILE TO SHOW PEOPLE WHAT HORRIBLE PEOPLE THEY ARE. THEY LIE ABOUT THE HSIR BEING REMY AND THEN THEY LIE ABOUT THIER CUSTOMERS. ANYINE PLEASE CONTACT ME AND I WILL DO A LIVE VIDEO SHOWING HOW AFTER ONE WASH THE HAIR FALLS APART. Hair took a long time to arrive, which was expected. That was not my issue. Hair out of the package is shiny and glossy. Had it installed by beaded weft and did indeed blend well with my hair, especially once I purple shampooed out the yellow (#60) I wash my hair once a week in order to keep the extensions as fresh as possible, but after 3 weeks hair sheds like crazy, mats up within 5 min of me brushing it. I use expensive shampoos and conditioners from the salon. Never go to bed with wet hair. I had to take these extensions out after 4 weeks and throw them out. They had shed like crazy, matted up and stayed matted, ends were tattered and looked like I had gotten a hair cut it became so short I am disappointed I wasted my money.

I posted a review when I received the hair - now that I have put them in after washing them I am sad to say the color is not what I ordered and am very unhappy - I was hoping I could work with the color but it is not me at all. I ordered a beautiful color displayed that was blended, the color I received was stripes - brown and white - my hair is dark blond and highlighted to pale yellow. The quality of the hair is nice - it is such a disappointment that the color is so wrong - I will not be ordering again - not going to take a chance on losing $ again.