Airthereal offers air purifiers and ozone generators to improve air quality around the world. We're always innnovating to meet & exceed your air quality needs.
Airthereal (airthereal.com) has 223 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
Also known as
airthereal.com
Website
airthereal.com
Category
Home & Garden Services
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 1% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I recently purchased a r180 exhaust fan. I got the charger mixed up with some other chargers I had that had different outputs. Customer service sent me the info I needed without delay. Nice to deal with a company with great customer service.
RU
russianladycat
best ozone brand
I own Airthereal 50, 300 and 5000 ozone output devices. I love them all for different purpose. The portable rechargeable 300 device is great for fridge and closets - food stays fresh much longer, disinfects any pathogens from its handling prior to my house; all my shoes smell fresh! The plug-in 50 unit is good for intermittent cycling after toxic home projects (painting, gluing, epoxying etc) and near cat litter box. The 5000 unit is a disinfecting beast! We live right near a forest, and somehow mice get into the walls and air ducts and die... they smell so sharp and intense! Also, they could have huntavirus... when this happens 5000 unit is a must have! We leave it in the basement, put it on a timer for 20-30 min, circulate furnace to run it through the vents, and it eliminates all smells. Also, I use 300 units for guests or parties, since viruses are pretty strong nowadays, and it's a simple reassurance not to catch them! I am very happy with all Airthereal products, and customer support has been very helpful and resolved any minor issues and answered all questions. Thanks!
BR
Bryan
Airthereal products are excellent and…
Airthereal products are excellent and their customer service is better! When there was a missing part in the item, they sent a replacementef immediately. I would highly recommend the ozone generators from them. Thanks to Elsa and the great team at airthereal!
ST
Stevie
Device works very well
Device works very well, and their customer service is great - bought 3 units, one stopped working after ~6 months, and was sent a new device with very little back & forth.
AB
Amanda B.
Airthereal customer service is FANTASTIC!
Airthereal customer service is beyond superior. The Portable Range Hood I ordered was exactly what I thought I needed. Unfortunately, due to user error, the product became damaged and defective. I reached out to the customer service team and they helped me immensely! They could not have been more friendly, understanding, and the response time was superb!
CP
Claudia P.
The Airthereal people are amazing
The Airthereal machine is wonderful, I use it for my drinking water. It's the world's best kept secret, because this water is like a tonic to the system. When my machine stopped working, customer support was super responsive and helped me with a replacement – even though I was in a totally different location from when I purchased it. Kudos to a wonderful company and people.
AL
Alex
Great Service & Product
Customer service was great. Had some shipping delays and they were able to handle it for me. Used the ozone generator a couple times thus far and it appears to be working great.
MA
Martin
Good customer service
An article that I purchased from them was faulty after a few weeks. They immediately sent me a new product without any hassle.
Good customer service.