Justin H.
I have an ozone machine and the knob…
I have an ozone machine and the knob broke. Customer Service was quick to get me a replacement.

Airthereal offers air purifiers and ozone generators to improve air quality around the world. We're always innnovating to meet & exceed your air quality needs.
Airthereal (airthereal.com) has 223 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Home & Garden Services · Bloomington, Indiana
Excellent
Home & Garden Services · Prosper, Texas
Excellent

Home & Garden Services · Seattle, Washington
Excellent
Home & Garden Services · Los Angeles, CA
Excellent
223 approved reviews, newest moderated first
Justin H.
I have an ozone machine and the knob broke. Customer Service was quick to get me a replacement.
Marie
I wrote to customer service and received wonderful explanations regarding my questions. I have to say this is probably the best on-point response I’ve ever received from any business, the instructions were easy to understand and the CS rep even supplied me with other information just in case. Awesome!
Cheryl
I love this product and the customer service is outstanding
gaston F.
Elsa was great. She communicated promptly and solved the issue.
Marnie
I have an Airthereal Kitchen Composter. I love it. I used to have a countertop one and was always fighting fruit flies and mess. The Airthereal composter makes composting easy. I used it every day. It stopped working the other day. I have had it over a year. I contacted customer service and they quickly helped me through troubleshooting and determined it could not be fixed, but to my surprise it was still under warranty and they are shipping me a replacement. I love the product and am super impressed with their customer service. Thanks Lyvia!
Greg P.
I own ozone generator ah1000 which is superb and nice looking, works manly for puryfying water(which is extremely simple to do). Airthereal website is clear and easy to find important info about products. Stuff, especially Lyvia always so helpful and prompt (5 Stars!)
Dennis
I have ordered two MA10K-PRO Smart WiFi Ozone Generators and they have worked great. I had a unit recently stop working. Airthreal worked with me, step by step, to try to trouble shoot the problem. It issue was determined and Airthreal sent out a brand new unit. The process was easy and I would highly recommend this company and plan to purchase other devices from this company.
Consumer
I had a unit fail near the end of the warranty. I received excellent trouble shooting suggestions. But when none were successful they stood behind their warranty and replaced the unit.