AirportagReviews of airportag.com

Ordered a backpack from Airportag on the 25th of August. They are very prompt to charge my card the next day but that is far as it's got. E-mailed the company on the 9th of September and inquired about order. All I got was order wasn't ready and they'll look into it with their "operational department" and e-mail back. Today is the 22nd of September and no status. I wish I would have read the other reviews first and realized I'm out $65. I love to give small companies my business, but this company appears to be very poorly ran with little customer satisfaction.

I ordered a band for my Apple watch. When I received it, the plastic part that slides into the watch was broken off. I contacted Airportags and sent them pictures, and asked for a RTV to send the damaged merchandise back to them for a refund. They refused to send me an RTV so it cost me 26.00 to send it back to them. I had to dispute the charge with AMEX and am still waiting to get reimbursed for the return shipping... The quality of the product online looks great, when received I saw very poor quality and workmanship. Customer service is horrible I believe her name is Bia.

I placed my order on the 9th of July. It’s now the 12th of August and my tracking has sat at being in Sydney for over 2 weeks. I have never had to wait so long for a package to get from one side of the country to the other. I received one reply to my email but I am still waiting for another after asking for a general estimation on the wait time.

Unfortunately, I made a mistake buying from them 3 times before my first order arrived not even after 7 weeks. My second 121370 and third-order also not arrived again. They split my order into three different shipments, two t-shirts, one keychain, and one mask but what a coincidence, no one arrives. Don't believe so-called 5* reviews. I did the same. Just read the bad ones and you will get the idea.

I ordered the 13x13 tote bag $25 + shipping. I received a cheaply made, flimsy tote $5-$10 value. I contacted Airportag and was told to return the item at my expense, I would be credited less original shipping, and charged for any shipping on replacement item. Obviously not worth the effort only to get another questionable product. In this instance you don’t get what you pay for. It looks cute but it’s not. I bought it for my sister but would be embarrassed to give it to anyone.

AVOID LIKE THE PLAGUE. Worst company i have ever come across shopping online and i use online shopping for everything. Ordered 20th January and still no watch strap. Tracking system utterly useless, never up to date. Customer services contacted 20x via email, Facebook messenger, and phone from the UK to the USA. Still no help just kept saying it will arrive or we will let customer services know. When i called customer services it sounded like it was a lady in her living room. Sounded very much like a con act. Still no product. Paid £12 delivery fee and for what. I wish i had never bought from then. Asked for a refund several times and been totally ignored. Im trying to think of something good to give you all but the only good advice i can give you is AVOID AVOID AVOID AVOID

I placed my order on the 5th of January. Absolutely no communication from the company since and no response to my email to them. As far as I can tell it is a scam company and they have taken my money with no intention of providing any goods. Absolutely terrible and disappointing.

I order a boarding pass mug 45 days and it still has not arrived. The only mug here is me for ordering something from this scam company. DO NOT ORDER anything from this site AVOID, AVOID, AVOID