David
Terrible Customer Service!
I bought two t-shirts from Airportag.com to give as a Christmas gift. They turned out to be too small. The process of exchanging them for a larger size was excruciating. I can't remember a worse experience with "customer service" from any company. Multiple emails back and forth with what I am now convinced is a bot rather than an actual human being (I'm talking about you "Livia") got me nowhere. I finally threatened to return everything I had ordered. That got their attention and the exchange was made. I will never order from Airportag.com again.
Response from AirportagMar 10, 2025
Hello David! We made an exception and sent you a free label in a reshipment process for which you did not meet the requirements. Although you received assistance throughout the process, we understand your frustration. We appreciate the feedback. Best wishes!

