Wicus Du P.
Multiple issues with delivery
Multiple issues with delivery. They charge courier prices for shipping, yet 3 months later and I still haven't received a thing. Terrible customer experience, do not order here.

The #1 aviation and travel gift shop!Meaningful products to the traveler in you.Contemporary design products to help you express your lifestyle as you deserve, from decorating to clothing.
Airportag (airportag.com) has 287 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Wicus Du P.
Multiple issues with delivery. They charge courier prices for shipping, yet 3 months later and I still haven't received a thing. Terrible customer experience, do not order here.
Suzanne L.
DO NOT ORDER No refunds here!!!!!
Response from AirportagFeb 11, 2021
Hi Suzanne! I hope you are well! I'm afraid we are not able to cancel or make changes in orders after they are processed. When our customer support received your cancelling request it was too late to do it. My apologies! But we do have a return/exchange policy that can be found on the following link: https://support.airportag.com/article/23-exchange-return
Joseph K.
I ordered a t-shirt in august - four months later it hasn't arrived. They say there was an "error" and it wasn't shipped in time, but I still don't have the item and they won't pay a refund. Looks to be a scam.
Response from AirportagFeb 11, 2021
Hi Joseph! I hope you are well and safe! I'm deeply sorry to hear your package got lost in transit. But I see that you confirmed to our customer support the replacement we prepared for you eas received :) I understand this whole process took a while considering it involved an international shipment and once again I offer my apologies for the inconvenience!
Avnerd
My package got lost. Ok, this happens. Airportag delayed for months while all the time I simply asked for them to re-send my order or issue a refund. Finally they offered a refund which I accepted however the delay tactics continue. I know there is little chance I will ever see my money again so potential customers be warned. Purchase from them at your own risk!!
Kiat
They will not refund you if you return something that is broken during shipment.
Carrie B.
Update - after posting, I received an email that they are refunding the charge for the order. Ordered a T-shirt on July 19 and as of September 1 it still has not been shipped. Have contacted customer service twice. Both times they apologized, said they have no idea what happened, will investigate, and gave me a discount for my next purchase. Yeah right.
Response from AirportagFeb 11, 2021
Hi Carrie! Thank you for the feedback! We appreciate it because allows us to improve our services :) I see that a full refund was processed for you! I'd like to apologize again for the technical issue that held your order. Let me assure you it was an exceptional problem that is already fixed. I hope you come back soon, at your convenience, to use the gift card our customer support gave you, and enjoy the real Airpotag experience!
V M.
I received my face mask after many weeks. The quality is not good. There are only two layers to the mask. One of the elastic attachments has been sewn in the middle, like it has been broken and then repaired. There is no option to add an additional filter. I cannot believe I paid over $25.00 for this piece of rubbish. Do not buy from this company unless you want to throw your money away. Very disappointing. IT DOES NOT ALLOW ANYONE ON THEIR WEBSITE TO LEAVE A NEGATIVE REVIEW, AND THE CAMERA/VIDEO UPLOAD FUNCTION DOES NOT WORK. SO I CAN ONLY ASSUME THE REVIEWS ARE NOT A CLEAR REPRESENTATION OF EVERYONE WHO TRIES TO LEAVE ONE. The return shipping address is SPOKE CUSTOM PRODUCTS LLC 1785 Corporate Drive NORCROSS GA 30093 UNITED STATES 6656390.
Johan
Ordered a few mousepads over 2 months ago. Could not change a date after 2 days! But nothing happened after that for almost 3 weeks. Then the mousepads where finally shipped (International shipping). And they still haven’t arrived yet! And they stopped communicating also!