Aire ServReviews of aireserv.com

This is an amazing company, came out the same day. My AC went totally out and they were there within hours. Very professional and efficient. Got my unit started, and price was very reasonable. Service tech was professional and great.

I believe AirServe is using their Advantage Maintenace Plan to fabricated unneeded repair and upgrade. I had some warranty work done back on Feb 2025 and Airserve recommended to me $5000 unneeded services. I did purchased the Coil Sterlizer and High Performance Filter System because I wanted it, but did not needed it. Today (11 August 2025) one of my twice a year Service maintenance was performed and Airserve again recommended to me over $4000 worth of unneeded services even there was nothing wrong with my System and it was working fine. At this rate it would be cheaper to by a new system (from someone else) than to pay for all the unneeded services Airserve keep recommending during their Service Maintenance visits. By the way when, I purchase the High Performance Filter I was told I will receive new filters free of Charge during my twice a year Service Maintenance. That turn out to be a LIE!!!

This company does not do conscientious work. Chris seems to be more concerned with getting to his next call than spending the appropriate time to solve issues. Their work is sloppy because they don't re- tape things they dismantle and leave air flow issues or diagnosis beyond the 20 minutes they want to spend in your home. They put dye in the system and then won't leak test. They don't ensure things are properly working. According to them everything is normal when inform them of issues like your a/c running without shutting off for more than 2 hours. All they worry about is taking pictures and videos to cya. They don't follow through and complete diagnosis and rush through hoping the problem will go away. And when the issues gets worse or they cause more problems they deflect and without looking at the issue blame it on something else. Diagnosing via text is a thing now I guess. Left me with a mess over the weekend and did not respond. 27 days later and pleading for them to do the job right and my unit is still broken. Now I have to pay someone else to fix it. this is the clw/largo company run by Wes

They are very very expensive and scammers to sell unwanted products. I had some wiring issue with my thermnostat and instead of fixing the issue, the technitian keep complaining about the wiring and asked me to buy a new thermostat for $600. I asked him leave and paid unnecessarily for their visit $100.

Shane the salesman was nice in beginning. But after we had to cancel due to a family emergency he became rude over text messages with my wife. He began claiming he got us the loan we needed which he didn't because he didn't use his income or sign for the loan. He gave us a website to apply for the loan, that's it. They are over charging people for work and out of two technicians they both knew we were replacing our A/C unit. The first technician talked us into buying something that could have waited until after we got the new unit so it'd be less money so we wouldn't have had to buy the same product for more money. I highly recommend NOT using this company!

Terrance, the owner, came out to give me a quote on a repair. After he came out and looked over my system, he gave me a verbal quote. I asked him to back it up with a hard copy or an email. That was two months ago and call after call, excuse after excuse, for some reason would not give me that hard copy quote. Now I'm reading previous reviews and see that he is not living up to consumer standards. And as a result, I am not going to use him. "Buyer beware!"

Andrew did a great job. well pleased.

Technician Jack Armstrong diagnosed the problem and explained it so even I could understand. Gave me the whole cost breakdown before any work done. Fixed it. Everything works fine now. Couldn't be more pleased. I have used Aire Serv for years in Killeen. They always do a great job. Super pleased with all the different techs that have helped us over the years. Thanks Aire Serv