Aidan Gray HomeReviews of aidangrayhome.com

Response from Aidan Gray HomeDec 3, 2019

Tanya, Thank you for taking time to send us a review. We understand that you had issues placing an order through our wholesale division, as your account had not met the minimum requirements needed to qualify as a wholesale account. From time to time things do slip through the cracks, however it has always been part of our requirements to maintain a certain dollar amount yearly to remain active. The last time your account met the requirements was in 2015. Should a wholesale account not meet the amount and/or want to add to their order, they can opt to accept an up-charge. All communications that were sent to our customer service team have been received and responded to. The most recent email, which was sent on 12/2/2019 at 4:56PM CST will be addressed today, as we typically are able to get responses back in 24 hours or less. If you no longer have your welcome guide from when you opened your account, please let our team know so we can send you a new one. Should you choose to keep your account closed and purchase else where as noted in your email, we do understand and wish you the best with your business. The Aidan Gray Team

Response from Aidan Gray HomeNov 1, 2019

Thank you for the review. We are glad that we were able to exceed your expectations and look forward to wowing you in the future. The Aidan Gray Team

Response from Aidan Gray HomeNov 1, 2019

Barbara, We are glad that you were highly impressed with the level of service provided to you by Jesse. We value him as well! Although we do not like to tell our customers "no", this is one exception... No you cannot have him! We do believe in sharing though, so feel free to reach out to Jesse or any of the team at anytime. Our customers are number one to us and we strive daily to exceed expectations. Thank you for your business and support! The Aidan Gray Team