Aidan Gray HomeReviews of aidangrayhome.com

Response from Aidan Gray HomeNov 8, 2018

Laurie, Thank you for your review. We are sorry that you have gotten incorrect orders in the past we have been working to make some rather significant improvements in our order processing systems. It appears that we have gotten all of your incorrect shipments resolved, however please let us know if that is not the case. Again we appreciate you and your partnership with Aidan Gray.

Response from Aidan Gray HomeSep 7, 2018

Scentimental Gardens, Having long-term loyal customers is really what building a brand is about. Thank you for your continued support over the years. We will continue to offer an assortment of products, exceptional customer service, and support to our vendors.

Response from Aidan Gray HomeSep 5, 2018

Custom Home Decorating Team, We enjoy working with you as well. Thank you for remaining a loyal customer to Aidan Gray throughout the years. Customers like you make what we do even more enjoyable than it already is. We look forward to seeing the team in High Point next month.

Response from Aidan Gray HomeSep 5, 2018

Jeff, Thank you for your review. Having you as an Aidan Gray customer for over 13 years is an honor! In the time that you have been with us, there have been many changes that have allowed us to expand the product assortment to fit all our client’s needs. Although no one gets everything right all the time, we try our best to get it right more times than we get it wrong. It is unfortunate that you felt that quality was poor on your order, however we value all feedback and are always looking for ways to make improvements. Someone from our sales team will be in contact with you shortly to find out exactly what product on your order had an issue, as we do not show a claim in the system. Should you find that you received an item that is outside of Aidan Gray standards, please be sure to submit a claim for our team to review at http://claims.aidangrayhome.com/, in which we normally are back in contact with you in 48 hours or less. We look forward to talking with you further and thank you again for remaining a loyal customer.

Response from Aidan Gray HomeSep 5, 2018

PDI Team, We are thrilled that you have been able to not only enjoy our products, but also share in the history, romance, and passion that comes along with each Aidan Gray product. Thank you for being a loyal customer! Please feel free to tag us in your showroom pictures on Instagram and/or Facebook, so we can share the work that you are doing.