Aidan Gray HomeReviews of aidangrayhome.com

Items were from warehouse sale so quality was a bit questionable - uneven finish, dents in shade etc

Everything was great … but a BO w no date seems to have directed my 3 stars since the information was never disclosed on order or statement

This is the first time I have ordered from Aidan Gray. I ordered lighting ($1895) through their website on April 27, 9 days ago. I received a confirmation, but tracking information has not been provided. I called and left a VM and sent an email earlier this week, Monday I believe, with no response. I called the next day and spoke with John, who was very kind and offered to get in touch with someone so that perhaps I could get shipping information soon. I am absolutely bewildered as I've never waited this long to get shipping information when something is in stock. The confirmation states that the order will be processed immediately. My husband has a small company and I can assure you that communication is never like this. I expect more from Aidan Gray.

Received no confirmation of purchase, nor info about shipping.

Advertised all sale merchandise is 50% off your price, I ordered two of something and they should have been the cost of one with the 50% off and they doubled it and when I spoke to the rep about clarity on the 50% off of my price she was not truthful about the pricing so from now on it is best to call showroom for specifics, they are always great about details. Shipped quickly but I am not sure they are being honorable on the 50% off sale.

Have been waiting for months for my order. First with a store, where I was told that the Aiden gray rep said it would be 2 weeks. After 4 months I cancelled, got my money back, and ordered online with you. Salesperson told me the items would probably be in in a month. I ordered online and the receipt said April of 2020!!! Only because I love your products am I waiting. Not good customer service. You need to be honest with your customers!

I love your items but we have gotten the wrong order for the 3rd time now! Love Aidan Gray thought