AI Dermatologist: Skin ScannerReviews of ai-derm.com

Response from AI Dermatologist: Skin ScannerMar 5, 2026

Thank you for sharing your feedback. We take all customer concerns seriously and would like to clarify the situation. You initially selected the $4.99 offer, which then led to a subsequent page where an additional digital product was presented. This page clearly displays the full purchase details, including the price of $17.99 for the PDF report, together with a payment continue button. Once the confirmation button is clicked, the system registers this step as a completed and confirmed purchase. The $17.99 charge on your statement corresponds to the PDF report you selected. You can access, view, and download your report at any time by logging into your personal account on our website. We would also like to assure you that our company does not engage in hidden charges or deceptive practices. All pricing information and purchase steps are clearly displayed on each screen before any payment is finalized.

Response from AI Dermatologist: Skin ScannerFeb 23, 2026

Thank you for sharing your feedback. We take all customer concerns seriously and would like to clarify the situation. Our records show that you initially selected the $4.99 offer, which then led to a subsequent page where an additional digital product was presented. This page clearly displays the full purchase details, including the price of $17.99 for the PDF report, together with a payment continue button. Once the confirmation button is clicked, the system registers this step as a completed and confirmed purchase. The $17.99 charge on your statement corresponds to the PDF report you selected. You can access, view, and download your report at any time by logging into your personal account on our website. We would also like to assure you that our company does not engage in hidden charges or deceptive practices. All pricing information and purchase steps are clearly displayed on each screen before any payment is finalized.

Response from AI Dermatologist: Skin ScannerFeb 19, 2026

Thank you for your feedback. Uploading a photo allows the system to prepare the analysis, while payment is required only to access the detailed results. All pricing is clearly shown before purchase, and users can decide whether or not to proceed. We aim to keep our pricing transparent and provide flexible options, including one-time purchases and subscription plans. We also fully respect the choice to consult a dermatologist, as professional medical care is always important.

Response from AI Dermatologist: Skin ScannerFeb 17, 2026

Thank you for sharing your feedback. We take all customer concerns seriously and would like to clarify the situation. Our records show that you initially selected the $4.99 offer, which then led to a subsequent page where an additional digital product was presented. This page clearly displays the full purchase details, including the price of $17.99 for the PDF report, together with a payment continue button. Once the confirmation button is clicked, the system registers this step as a completed and confirmed purchase. The $17.99 charge on your statement corresponds to the PDF report you selected. You can access, view, and download your report at any time by logging into your personal account on our website. We would also like to assure you that our company does not engage in hidden charges or deceptive practices. All pricing information and purchase steps are clearly displayed on each screen before any payment is finalized.

Response from AI Dermatologist: Skin ScannerFeb 17, 2026

Thank you for sharing your feedback. We take all customer concerns seriously and would like to clarify the situation. Our records show that you initially selected the $4.99 offer, which then led to a subsequent page where an additional digital product was presented. This page clearly displays the full purchase details, including the price of $17.99 for the PDF report, together with a payment continue button. Once the confirmation button is clicked, the system registers this step as a completed and confirmed purchase. The $17.99 charge on your statement corresponds to the PDF report you selected. You can access, view, and download your report at any time by logging into your personal account on our website. We would also like to assure you that our company does not engage in hidden charges or deceptive practices. All pricing information and purchase steps are clearly displayed on each screen before any payment is finalized. In addition, our support team is trained to communicate professionally and assist customers promptly. inconvenience and are ready to review your case in detail.

Response from AI Dermatologist: Skin ScannerFeb 12, 2026

Thank you for sharing your feedback. We take all customer concerns seriously and would like to clarify the situation. Our records show that you initially selected the $4.99 offer, which then led to a subsequent page where an additional digital product was presented. This page clearly displays the full purchase details, including the price of $17.99 for the PDF report, together with a payment continue button. Once the confirmation button is clicked, the system registers this step as a completed and confirmed purchase. The $17.99 charge on your statement corresponds to the PDF report you selected. You can access, view, and download your report at any time by logging into your personal account on our website. We would also like to assure you that our company does not engage in hidden charges or deceptive practices. All pricing information and purchase steps are clearly displayed on each screen before any payment is finalized. In addition, our support team is trained to communicate professionally and assist customers promptly. inconvenience and are ready to review your case in detail.

Response from AI Dermatologist: Skin ScannerJan 20, 2026

AI Dermatologist is not designed to replace a dermatologist or general-purpose AI models. It is a focused skin self-monitoring tool, built specifically to analyze skin images and provide structured, visual insights based on dermatology-trained deep learning models. Unlike general AI chat models, which generate text-based responses from broad internet knowledge, AI Dermatologist is trained to recognize visual skin patterns and present them in a clear, easy-to-follow format, including the option to generate a detailed PDF report designed to support further discussion with a healthcare professional. The service is intentionally conservative and does not speculate, diagnose, or provide medical advice. This is a deliberate design choice to ensure safety and responsible use. Its purpose is to help users: observe and track visible skin changes, organize visual information, and decide whether professional medical consultation may be appropriate. AI Dermatologist clearly states throughout the app that it is for informational purposes only, and it does not claim to provide the same type of output as research-based conversational AI tools. Comparing it directly to general-purpose AI models that simulate a “dermatologist’s reasoning” is therefore not an equivalent comparison. We understand that this approach may not suit every user, but it does not make the service a scam. It reflects a responsible, safety-first design focused on visual monitoring rather than speculative analysis. We appreciate you taking the time to share your perspective and wish you the best in finding the tools that work for you.

Response from AI Dermatologist: Skin ScannerJan 15, 2026

Thank you for sharing your experience with us. We’re glad to hear that our support team was able to quickly resend your result and assist you when you needed it.