Lindsay R.
Horrendous customer service and…
Horrendous customer service and communication. They scheduled and canceled my appointments multiple times and now are trying to keep my $. Trying to get a refund is impossible. I’m so angry and frustrated. This is my hsa $$ and I got nothing for it.
Response from Agile TelehealthMar 31, 2026
Hi Lindsay, I’m truly sorry for the repeated cancellations and the stress around your HSA funds. That’s not the experience we want for you. We’ll review your account, including the scheduling issues and refund request, and escalate it to ensure it’s handled properly. Please email us at [email protected] so we can look into this personally. Thanks, Agile Telehealth Team




