Agile TelehealthAgile Telehealth makes it easy for employers to offer employees affordable, prescription-based GLP-1 treatments—all from the convenience of a virtual visit.What sets Agile’s programs apart is our ongoing, personalized support through exclusive Care Coaching. Each patient is paired with a certified Care Coach who meets with them biweekly—or at a cadence that works best for them.
Agile Telehealth (agiletelehealth.com) has 982 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Gordon S.
Jordan’s knowledge and expertise was awesome. He made the process easy to discuss my situation and help me.
Response from Agile TelehealthAug 28, 2026
Hi Gordon, it’s great to hear Jordan made the process so easy and clear for you. We truly appreciate you sharing your positive experience. Our Agile Telehealth patient support team will continue providing this high level of care. We're happy we could help you feel supported. -Agile Telehealth Team
Dawn G.
Was solved and helpful in just mins
Response from Agile TelehealthAug 28, 2026
Hi Dawn, it’s wonderful to know we could help resolve your questions in just a few minutes. Thank you for your trust and for sharing such kind words about your experience. Our Agile Telehealth patient support team is dedicated to staying fast and reliable for you. -Agile Telehealth Team
Charly P.
Very satisfied with the whole process. In less than 24 hours my prescription was approved and labs were ordered. E-mails containing instructions for every step of the process were very easy to follow. Very happy that I chose this company
Elizabeth M.
I am satisfied with the visit. I just need my portal updated so I can order my GLP1 in the future.
Response from Agile TelehealthAug 25, 2026
Hi Elizabeth, we're glad to hear your visit went well. Thank you for your trust and for sharing your feedback. We’ll make sure your portal is updated quickly so you can continue with the Agile Telehealth GLP-1 program smoothly. Our team is committed to providing you with seamless, high-quality care. -Agile Telehealth Team
Johnny B.
communication is amazing!!
Response from Agile TelehealthAug 25, 2026
Hi Johnny, it’s wonderful to know that our communication has been helpful for you. Thank you for your feedback and for trusting us with your care. Our Agile Telehealth patient support team will keep working hard to provide the clear guidance you deserve. -Agile Telehealth Team
DG
Easy and answered all my questions. Very professional and knowledgeable while showing she cared.
Response from Agile TelehealthAug 25, 2026
Hi DG, it’s wonderful to hear that your provider was both knowledgeable and caring while answering all your questions. Thank you for sharing your experience and for your trust in us. We are committed to maintaining the high level of personal support mentioned in these Agile Telehealth reviews for all our patients. -Agile Telehealth Team
Hayes
Great experience
Response from Agile TelehealthAug 25, 2026
Hi Hayes, it’s wonderful to know you had a great experience with us. Thank you for choosing Agile Telehealth and sharing your positive feedback. Agile Telehealth reviews like yours help us know we’re on the right track. We’re committed to maintaining this high quality of care as you continue your journey. -Agile Telehealth Team
Wendy K.
Here was my experience. I started with them in February and everything worked like a well-oiled machine. I was required to get bloodwork when I started, no problem. I was asked to set up "care coaching" sessions which I personally thought were a waste of time so I stopped scheduling them. All in all I was happy with the service until July. I filled out the required refill form you have to fill out every month except this time it triggered a response that I have set up an appt with a Dr. They had an issue with my sodium levels and wanted updated lab work. I'm confused because they have an issue with the very labs I had taken 5 months prior?! Lucky for them, I did have recent labs as of July through another service and uploaded them to show my sodium levels were normal. Then they email and said the labs do not include your TSH levels. I uploaded labs that reflect that they are also normal BUT their required labs should have said the same? Meanwhile the clock is ticking and I know I'm not going to get my refill on time. I keep emailing customer service and they keep saying the labs have to be reviewed. One day I opened my patient portal and it looked like I had not filled out the refill form, so I filled it out again and what do you know? Finally my refill was sent to the pharmacy. So I would have been waiting indefinitely?! As of right now I am still waiting for my refill and I'm supposed to take it tomorrow. I even had to Google "what happens when I have to quit GLP1 cold turkey?" This company does not care about you or your health. I called today to cancel so I will be keeping a close eye on my credit card. So disappointed.
Response from Agile TelehealthAug 11, 2026
Hi Wendy, we’re so sorry for the frustration and stress caused by the delays in your refill process and the confusion surrounding your lab requirements. It’s clear we missed the mark in providing a seamless experience. We’re reviewing your account and the communication gaps you mentioned to improve the Agile Telehealth customer service experience. We want to ensure your cancellation is handled properly. Please email us at [email protected] so we can look into this personally. -Agile Telehealth
