agiftcustomized.com Reviews | Read Customer Reviews of agiftcustomized.com

agiftcustomized.com Reviews | Read Customer Reviews of agiftcustomized.com

agiftcustomized.com reviews

719 approved reviews, newest moderated first

Randy L.
Nov 28, 2023
I give my grandchildren an ornament…
I give my grandchildren an ornament each year to commemorate something special that happened for them during the year. My grandson is getting married in the Spring so I chose a picture of him and his fiancee from their engagement photos. The customized ornament was perfect!
Response from agiftcustomized.comNov 29, 2023
That's a wonderful tradition, and the choice to commemorate your grandson's engagement with a customized ornament is a fantastic idea! It adds a personal touch to the holiday season and becomes a cherished keepsake. I'm thrilled to hear that the customized ornament turned out perfect for you. May your grandson and his fiancée have a joyous wedding celebration in the Spring, and may your family enjoy many more special moments together. 🎄👰🤵🎁✨ A special gift was sent to your email adress, please kindly check your mailbox. Wishing you a day as amazing as you are! Kenneth Moore from A Gift Customized
Report
Pansey H.
Nov 28, 2023
I placed an order in early November
I placed an order in early November. They only say it’s in transit but still no delivery. If you expect to receive it before Christmas don’t order from this company. So disappointing! I ordered one ornament so I could see the quality of the ornament so I could order more for my grandchildren.
Response from agiftcustomized.comNov 29, 2023
Hello Pansey, We apologize for any inconvenience you experienced. Please rest assured that sometimes, tracking updates may temporarily pause during various logistical transitions or routine checks. This is a normal part of the shipping process and generally does not affect the overall estimated delivery time of your order. After reviewing your order status, I can confirm that your ornament has been shipped out and is expected to arrive at your doorstep soon. We have also reached out to you via email to provide detailed tracking information, which should help you monitor the progress of your delivery. We will do our utmost to ensure your order reaches you as soon as possible. Thank you for your understanding. Warm regards, Linda Hamilton From A Gift Customized.
Report
Nana
Nov 28, 2023
I am so happy with my Ornaments
I am so happy with my Ornaments, I’m ordering more today. They are absolutely beautiful and exactly like the pictures I sent. I was worried about receiving them in time but Customer Service answered each one of my emails and reassured me they were on their way. Thank you so much.
Response from agiftcustomized.comNov 29, 2023
I'm delighted to hear that you're so happy with the ornaments! It's wonderful that they turned out exactly like the pictures you sent. Wishing you a fantastic time as you continue to order and share these special ornaments with your loved ones. Happy holidays! 🎄✨🎁 As a way to express our gratitude, we'd be delighted to send you a special gift. Please don't hesitate to contact us at [email protected] to claim your special surprise. Take care and rock on! Kenneth Moore from A Gift Customized
Report
Margaret K.
Nov 28, 2023
I’m really baffled by these reviews
I’m really baffled by these reviews. My items have been in transit since November 16 - mind you their warehouse is in San Francisco and I live in Los Angeles - I have yet to receive any indication my items are on their way. I’ve spent close to $400 and yet nothing. It does take them three to five days to respond and then they are apologetic and see the order and they are on their way and to follow the tracking - that was the last email I got last Wednesday the day before Thanksgiving. The tracking has not moved and what service do you use? I have asked that question and yet no one was responded with that answer. It’s not FedEx nor UPS nor USPS - what??? I was taking these as gifts to a party this Saturday but it looks like I will be showing up empty handed.
Response from agiftcustomized.comNov 29, 2023
Hello Margaret, Due to the high volume of orders during this peak season, we have encountered some delays in our response times, for which we sincerely apologize. Upon checking, we found that you placed 2 orders on November 11th and 12th. I have reviewed the status of your orders and can confirm that they're on track and moving through the process as expected, following our standard shipping time frame of 7-20 business days. To provide you with more detailed tracking information for your orders, we will reach out to you via email shortly. Please keep an eye on your inbox, as we aim to ensure that you have access to the latest updates regarding your delivery. Thank you for your understanding. Sincerely, Linda Hamilton from A Gift Customized.
Report
Margaret S.
Nov 27, 2023
So happy …
The ornaments I ordered are absolutely beautiful. I can’t wait to gift them out. Packaging was so secure and perfect. Thank you so much, Doreen
Response from agiftcustomized.comNov 29, 2023
I'm delighted to hear that the ornaments turned out beautifully and that you're excited to share them as gifts! It's great to know that the packaging was secure and added to the overall positive experience. Wishing you a wonderful time gifting and a joyous holiday season! 🎄🌟🎁 As a way to express our gratitude, we'd be delighted to send you a special gift. Please don't hesitate to contact us at [email protected] to claim your special surprise. Take it easy and stay fantastic! Kenneth Moore from A Gift Customized
Report
Kelli S.
Nov 27, 2023
Ornaments not as advertised
The ornaments weren't as pictured at all. They were a thin piece of melted plastic - the pictures got cut off in weird shapes and cut off so close to the picture that it distorts children's faces. Definitely not worth $22! Rest assured I emailed the company and their "customer service" was to tell me they stand by there product and they do not see any issues.
Response from agiftcustomized.comNov 29, 2023
Hello Kelli, Thank you for reaching out and expressing your concerns. We're sorry to hear you're disappointed and take your feedback seriously. We would like to assure you that our photo ornaments are crafted to high-quality standards, featuring double-sided printing and a protective film layer to enhance both durability and visual appeal. To better understand and address your specific concerns, we would appreciate the opportunity to review your order. Please contact our customer service team at [email protected] with your order details. We are committed to resolving any issues and ensuring your satisfaction. Sincerely, Linda Hamilton from A Gift Customized.
Report
Bonnie O.
Nov 27, 2023
Absolutely love these ornaments
Absolutely love these ornaments. The detail is fabulous and I can’t wait to give them as gifts this year. Showing memories on the Christmas tree is always a great idea and will last forever.
Response from agiftcustomized.comNov 29, 2023
I'm thrilled to hear that you absolutely love the ornaments and appreciate the fabulous detail! Creating personalized ornaments with memories is indeed a wonderful way to make the Christmas tree extra special. If there's anything else you need or if you have more special occasions to celebrate, feel free to reach out. Wishing you a fantastic time sharing these gifts and a joyful holiday season! 🎄🌟🎁 A special gift was sent to your email adress, please kindly check your mailbox. Here's to hassle-free and happy days! Kenneth Moore from A Gift Customized
Report
Jen Z.
Nov 27, 2023
You should order one
Saw an ad in Facebook. I've been scammed before from FB ads so I ordered one to test it out. Communication every step of the way, quick delivery, and a beautiful ornament of a special memory. I immediately ordered more! Well done.
Response from agiftcustomized.comNov 29, 2023
I'm delighted to hear that your experience with us was positive, especially after a previous unfortunate encounter with Facebook ads. It's great that the communication, quick delivery, and the beautiful ornament exceeded your expectations. Wishing you wonderful moments and joy with your personalized ornaments! 🌟🎄🎁 A special gift was sent to your email adress, please kindly check your mailbox. Take care and enjoy the positive vibes! Kenneth Moore from A Gift Customized
Report