CLAUDIA
This company its a total scam!!!
This company its a total scam!!! I had listed some domains for sale where they dont do a thing to market it it, nothing at all and by chance one sold and they are taking 30% on the domain , that is crazy one third for NOTHING. I called after being on hold was disconnected twice, I have asked and they horrible customer support claims that is it. I had reason to believe that it would be less since the domain registrars is their company as well (GoDaddy) but it does not matter, any how my domain was release and its already showing at the website of the company who bout it ... I have asked them when the payment will be sent to me, since they have no reason to hold my money, NO RESPONSE! im waiting to get my funds and close the account with them, I dont want to get ripped off again. UPDATE: NOW they that I posted this review they want to learn more and but ignored my calls and emails. Now they will probably also try to get this review removed as most companies do. RESPONSE TO AFTERNIC: YES I AGREE WITH CHARGING A COMMISSION OF COURSE YOU ARE NOT CHARITY BUT 30% OF THE TOTAL SALE TO DO NOTHING!!! AND LATER SIT ON THE SELLERS FUNDS FOR NO REASON, BOTH UNACCEPTABLE!
Response from AfternicOct 24, 2024
Hello Claudia, Thank you for your feedback as well as for the opportunity to address your concerns. We can understand the frustrations of selling a domain name online for the first time and you sharing your experience with us is very helpful. While it is typical that domain marketplaces (websites were domain owners can list their domain names for sale) charge a commission to facilitate the secure transfer of funds and the domain name between parties. Domain Marketplaces typically do not include marketing services outside the ability to increase the number of categories the domain is listed for sale under. I would like to address your concerns about your review. Our interest in these review endeavors, is to better understand our customers experience. We have no interest in having your review removed. We greatly appreciate you connecting with us and for the additional information to look into this further. My thanks, JM



