AfternicReviews of afternic.com

Professional Review of AfterNIC (GoDaddy) — Ongoing Payout Issues Alleged Payout Date: October 29, 2025 Domain Sold: wholesalelending.com Expected Payout: $799.20 I am writing to document my continued dissatisfaction with AfterNIC/GoDaddy’s handling of my auction proceeds. While the platform initially notified me on October 29, 2025 that my funds were “on the way” to my designated payout method, GoDaddy has repeatedly delayed disbursement and has not demonstrated a meaningful effort to resolve the matter. Timeline of Events Oct 29, 2025 – GoDaddy informed me that my payout of $799.20 had been scheduled to my bank account. Nov 11, 2025 – I notified GoDaddy of my concern that the company appeared to be holding auction proceeds instead of releasing them promptly. While the amount is modest, these delays—when multiplied across many sellers—inevitably generate meaningful interest income for the company, which I believe is unfair. Nov 12, 2025 – I received an automated message confirming updates to my contact and payment details, as well as the completion of my 1099. I expressed concern that no substantial effort had been made to assist with the 1099 process and requested confirmation that the matter was being advanced properly. Nov 17, 2025 – GoDaddy stated that my tax information would be cross-checked with IRS records and that funds would be resubmitted within “up to 48 business hours” once validated. Nov 26, 2025 – I received another generic request to submit a new W-9. I complied. I then received follow-up messages stating that updates to my contact details had “invalidated” the previously submitted form. I complied again. Despite providing every requested document—multiple times—the payout remains unresolved. Primary Concerns Delayed Payouts: It appears that GoDaddy benefits financially from withholding seller payouts while earning interest on aggregated funds. Their own documentation states funds are released within “1–7 business days,” yet the delays far exceed this timeframe. Generic and Vague Communications: Most communications I received were automated, non-specific, and gave no clear sense of progress or accountability. Poorly Designed Payment Interface: The payment section of the website is difficult to navigate, with unclear instructions. The “W-9” is not a traditional W-9 form but rather an internal online data entry and e-signature process. Clear directions such as “Please complete the online W-9 located in the ‘Edit Payment’ section under Payments” would have prevented unnecessary confusion. Slow Review Times: Each form submission triggered further delays with no indication that the matter was being escalated or actively reviewed. Conclusion My frustration lies primarily with the repetitive, generic communication, the inadequately designed website navigation, and the significant delays in receiving payment. The buyer pays GoDaddy immediately, yet the seller is left waiting—repeatedly asked to resubmit information while receiving no meaningful support. In my view, this pattern suggests a systemic issue and raises concerns that payout delays may be financially advantageous to the company. I hope this review encourages improvements in transparency, communication, and payout efficiency for all sellers on the platform.

I am sorry to say I have had unimpressive experience with Aftenic, after an initial success. Their brokerage service seems unmotivated and lethargic at best. To date, there seem to have been several enquiries, which I wasn’t ever made aware of, all of which failed to convert into sales - I will be taking my business to one of their competitors if this continues for another week!

They purposely drag their feet and delay payments on all 4 sales i have had over the past couple of years. It really is ridiculous the level of control they have over the whole process. Go Daddy has created a monopoly and they write the rules.

My First Sale with Them, and My First Disappointment I sold a domain on Afternic, and I was so happy to make the sale. I filled out my tax forms and payout profile with my PayPal, and they scheduled my payment. But in an unexpected move, right when I was supposed to receive my payment, they asked me to upload a passport ID. I've sold domains on other platforms, and they've never asked for that, but Afternic did it at the last minute, after they had already transferred my domain to the buyer. I told them I wouldn’t upload any documents due to privacy concerns, especially since this was just a small sale, and they refused to pay me. Now I’ve lost my valuable domain, my time, and my money. I can understand if they require an ID for high-volume sales or premium domain deals worth thousands of dollars, but not for something this small. I will update this if they finally decide to pay me. Update: They finally sent me the payment.

I sold a domain through Afternic and completed the transfer on October 31. They emailed me on November 4 saying payment was sent, but as of November 12, I still haven’t received anything. I've contacted them multiple times, but their support team has been unable to tell me when the payment will actually be sent or what went wrong. This level of service is unacceptable for a major domain marketplace. Other platforms handle payments quickly and keep sellers informed, but Afternic has only caused delays and frustration. If you’re considering selling a domain here, be aware that you may face unexplained payment delays and poor support.

I put a domain for sale with Afternic. Someone bought it, the domain was transferred asap, and the transfer was marked as complete and was live with the new owner very fast. Now more than 30 days have gone by and a payment has still not been scheduled. I've contacted them multiple times, through the TA agent and general support. No justification or adequate help was given. Basically they just took my domain, sold it to someone and left me without payment. I wish I could give 0 stars. Edit 1: they replied here saying they sent me an email through Trustpilot. I didn't receive any communication, either in email or in Trustpilot. Edit 2: Afternic has finally released the payment. Shame that it took so long and only after many communication attempts and posting here. Can finally put this behind. In the end the situation was resolved, but I would expect better communication, if not faster payment. Updating my vote to 2 stars.

every single web name i submited has been removed for 1 reason or another serious pile of crap waste of time dont bother listing anything with this company

Pros: I have had a reasonably smooth experience buying a domain via Afternic. The agents handling the communication of offers/counteroffers between the two parties did a good job thus I was able to buy at a discounted price eventually. Cons: The sale happened in mid-December and here I am a month+ later, still fighting with customer support to have an invoice issued for my company. First, they asked to be contacted from the original email, not one from the domain I just bought, then they say that I should update my profile's data (which was already updated), then I reply that it was done and they again come back to be contacted from the original email. Every reply from them takes several days to a week. We're running in circles while my accountant can't close December. Horrible customer support.