Rares
Payment Not Received After Selling A Domain + Team Not Responding
I sold "fitme.ai" through Afternic on the 4th of September and I still did NOT receive the payment for it. The Afternic team contacted me on the 27th of August 2024 to inform me that my domain has sold and that I needed to manually complete the transfer. Whenever there was a problem (like removing certain protections from my GoDaddy account), I was always prompt to respond, solve the problem, and let them know. All within minutes, not hours or days, but minutes. After the domain was transferred successfully and the company who bought the domain started using it, Afternic stoped responding to my emails. Their last email reads as follows: "Hello, Thank you for informing us, we are working on scheduling your payout." That payout is still not scheduled. After this, I have asked them countless times to reply to my emails. I have given them all the details as to where they should transfer my funds, which are long overdue. Today is the 23rd of September 2024 and I have yet to hear from them. A total SCAM. Perhaps it's fine to buy domains from them, but selling domains with the "help" of Afternic is a complete nightmare. Stay away at all costs. ||UPDATE||: After posting this review they finally contacted me swiftly and sent me the funds within a few days. Judging by the rest of these reviews here, this is the only way to make sure you receive your funds: complain as much as you can everywhere. I will still leave this 1-star review here, the whole process was a nightmare.
Response from AfternicSep 23, 2024
Hello Rares, Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information. My thanks, JM



