AfternicReviews of afternic.com

Very slow to reply to emails. Zero coverage of my domain. I have expressed confusion in the process and feel I've got nowhere/not been supported. Moving my domain to another platform to sell. (Update: I have responded to your response here on Afternic for more information, though it is ironic that you have replied here, rather than replying to my actual customer query email first. Look after your customers before you look after your PR! The last email you responded to took around a week to respond to. I really just want to sell my domain and need your support but the Afternic reviews are terrible and due to my own personal experience, I'm fast losing faith. Thanks so much.

The Most bad Experience as a Seller. i sent an email To Support and Agents, More Than 5 Days Without any Replay. This message to all domain Names Seller, Just Look For an other platform.

Yes, Afternic is very slow and difficult company to deal with. The reviews are correct!

I sold a domain through Afternic and completed the transfer on October 31. They emailed me on November 4 saying payment was sent, but as of November 12, I still haven’t received anything. I've contacted them multiple times, but their support team has been unable to tell me when the payment will actually be sent or what went wrong. This level of service is unacceptable for a major domain marketplace. Other platforms handle payments quickly and keep sellers informed, but Afternic has only caused delays and frustration. If you’re considering selling a domain here, be aware that you may face unexplained payment delays and poor support.

I sold a domain recently and completed the transfer in the same day. But I had to wait for 10 days for Afternic to confirm this transfer and schedule the payout, then wait 7 days more for the money to be arrived in my bank account. Their supports all are terrible, send an email will need to wait for 2 - 3 days for their response, and all their replies are like an auto bot:"We're reviewing this...", "We're looking into this...", bla bla. Useless support at all. Super slow domain transfer and Payout. I had to migrate all domains from Dan to Afternic because they're going to shut off. Everything Dan can complete in 2 days, Afternic need at least 2 weeks. I can't believe this is a Godaddy's brand!!!! Terrible! I'm going to move all my domains out to Sedo or Namepros landers.

Afternic is absolutely useless and has a terrible user experience...

What I'm about to say should be considered carefully. Currently, all clients are facing issues with Afternic, as shown by the negative reviews and ratings. In contrast, dan.com offered a smooth experience from all angles and was excellent for us. 1. A Push Domain option should be added to speed up transactions. 2. Customer support should be fast and responsive—no more 'wait' responses. 3. All features we enjoyed on dan.com should be implemented on Afternic. If these aspects aren’t improved, with no updates or changes, we’ll likely shift to better platforms like daaz.com and atom.com that offer the kind of features we need.

Very bad customer service