Aeroflow SleepReviews of aeroflowsleep.com

The experience was easy and great snd my supplies are quickly at my door! Customer service answered my questions quickly and they were supportive throughout the whole process.

I'm now waiting about 2 months for them to ship my supplies. USE ANY OTHER PROVIDER! THIS PROVIDER IS HORRIBLE!!!

Outstanding customer service. Took ownership of solving problems. Great communications.

Made it easy to obtain my prescription and order my supplies

If you wanna be harassed by text messages that tell you to check an email and then have to sit on hold for 20 minutes just to talk to someone this company is for you. Unfortunately, my healthcare provider uses this company for all of their CPAP services. Their patient management platform is archaic and horrendous. Somehow, it is smart enough to be able to text you to tell you how you have a message, but never allow you to actually respond to the message or interact with anyone from the message instead, you get to call their toll-free number and sit on hold for 20 minutes or longer waiting to speak to someone. Then they send you really helpful messages like you must go see your doctor within 90 days or your insurance will cancel everything. Funny, it’s not my fault my doctor can’t see me within 90 days. And yet their response is “well, you have to or insurance will cancel all this.” If you area doing this and not forced to use this company, I would absolutely use someone else. If you’re already not getting good sleep, you don’t wanna lose sleep over these losers. 

I had an excellent experience! The entire process was smooth, easy, and professional from start to finish. The quality of service exceeded my expectations, and everything was handled quickly and efficiently. Communication was clear, and I truly felt valued as a customer. It’s refreshing to work with a company that delivers exactly what they promise. I highly recommend them to anyone looking for reliable, high-quality service. I will definitely be using them again in the future!

Aeroflow has been great- although the sleep medicine MD wouldn’t sign the Rx and i didn’t know that was the hold up until I emailed Aeroflow to find out. Aeroflow worked with me to get an Rx for my PCP to sign. Now that it’s set up it should be seamless.

Awful company that is not interested in customer service one bit. I have been trying to get them to send a pre-filled out prescription for my primary care doctor to sign so I can change form a full face mask to a nasal mask. A month I have been requesting this be sent and they simply can’t do this. Does level this customer service sound good and would you want them to look after you sleep apnea needs?