Coro Medical (AED.US) Reviews | Read Customer Reviews of aed.us

Coro Medical (AED.US) Reviews | Read Customer Reviews of aed.us

Coro Medical (AED.US) reviews

719 approved reviews, newest moderated first

CHRISTINA P.
Aug 26, 2024
Expedited order entry was difficult
Expedited order entry was difficult. There should be a way to set up expedited shipment when ordering online. I placed an order online then requested the shipping expedite but it was missed by customer service and the shipment went ground in error.
Response from Coro Medical (AED.US)Aug 27, 2024
Thank you for taking the time to share your feedback. We sincerely apologize for the difficulties you encountered with the expedited order process and for the oversight that resulted in your shipment being sent via ground instead. We understand how important it is to receive your order quickly, and we regret that we fell short of your expectations. If you need assistance with expedited shipping in the future, please don't hesitate to reach out to us directly via phone, and we'll ensure that your request is handled with the utmost priority.
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Treasa W.
Aug 25, 2024
AED.US was very easy to navigate and understand.
AED.US was very easy to navigate and very easy to order whatever it is you need. They were in constant contact as to when your item would arrive and it came when they said it would on time!! Will use them again when it's time to re-order.
Response from Coro Medical (AED.US)Aug 26, 2024
Thank you so much for your kind words and 5-star review! We're thrilled to hear that your ordering experience was seamless. Keeping you informed and delivering on time are top priorities for us, so it's great to know we hit the mark. We look forward to serving you again when it's time to reorder!
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Neal H.
Aug 23, 2024
I submitted the tax exempt form to the…
I submitted the tax exempt form to the invoice when I checked-out but we were still charged tax.
Response from Coro Medical (AED.US)Aug 23, 2024
Thank you for your feedback and for bringing this to our attention. I apologize for the inconvenience of being charged tax despite submitting the tax-exempt form. This shouldn’t have happened, and we’re looking into it to prevent similar issues in the future. One of our representatives will reach out to you for further assistance to get the form approved.
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Guillermo A C.
Aug 22, 2024
Your representative did 10+ rating job.
Your representative did 10+ rating job.
Response from Coro Medical (AED.US)Aug 22, 2024
Thank you so much for your amazing feedback! We're thrilled to hear that our representative exceeded your expectations. Your satisfaction is our top priority, and we're glad we could deliver a 10+ experience. If you need anything else, we're always here to help!
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Nancy S.
Aug 20, 2024
You Charged my credit card even before…
You Charged my credit card even before they were shipped. I called they said the items were in stock and then after placing the order I rec'd a notice item out of stock. I sent a note stating how disappointed I was and then they shipped.
Response from Coro Medical (AED.US)Aug 22, 2024
Thank you for your feedback. We apologize for the confusion and frustration you experienced. We do charge your card at the time of order to secure your place in line for the next available item, especially when stock is limited. We understand how disappointing it can be to receive an out-of-stock notice after being told otherwise, and we're glad to have been able to fulfill your order promptly afterward. Your experience is important to us, and we’re committed to improving our communication moving forward. Please don’t hesitate to reach out if you have any further concerns.
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D O.
Aug 19, 2024
I use this product at my facility
I use this product at my facility. Quality product, fast delivery. Thank you!
Response from Coro Medical (AED.US)Aug 19, 2024
Thank you for your fantastic review! If there's anything else we can do for you, please don't hesitate to reach out. We appreciate your business and your support!
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Christine M.
Aug 14, 2024
Great Customer Service
When I contacted them to follow up on a battery order they were very professional and attentive. I received an email while waiting for my order that gave me exact time range and day it would arrive.
Response from Coro Medical (AED.US)Aug 15, 2024
Thank you for your kind words! We're glad that the email updates were helpful in tracking your order!
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MaryAnn R.
Aug 14, 2024
Excellent service
Excellent service. Using the website for the order was simple, products arrived much quicker than anticipated.
Response from Coro Medical (AED.US)Aug 15, 2024
Thank you for your wonderful review! We're thrilled to hear that you found our website easy to use and that your order arrived ahead of schedule. If you have any more needs in the future, we're here to help. Thanks for choosing us!
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