Coro Medical (AED.US)AED.us is your home for all things related to Automated External Defibrillators, AED accessories, CPR/AED Training, and much more! With a combined industry experience of over 300 years, our team understands the value of providing our customers a long-term partnership. Our mission, our passion, our duty is to forge stronger links in the chain of survival. Contact us today!
Coro Medical (AED.US) (aed.us) has 719 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Janis M F.
I haven't had a chance to use the device.
Response from Coro Medical (AED.US)May 29, 2026
We understand you haven't had an opportunity to use the device yet, which is something we're actually grateful for, as it means it hasn't been needed in an emergency. If you have any questions about your AED, accessories, maintenance, or training, our team is always happy to help. We appreciate your business!
Customer
I would have expected that if a delay in shipping for my AED replacement pads was necessary, they would have said so straightaway. As it was, I had to email and ask.
Response from Coro Medical (AED.US)May 21, 2026
We're truly sorry for the inconvenience. While delay notices are posted on our website and included in our confirmation emails, we understand that may not have been enough in this situation and we appreciate you bringing it to our attention. Your experience matters to us and we hope to make it right next time.
David P J.
It takes to much time to receive my orders
Response from Coro Medical (AED.US)Feb 3, 2026
Thank you for sharing your feedback, David. We apologize for the delay. A recent winter storm required us to temporarily close our warehouse, which unfortunately impacted shipping times. We appreciate your patience.
JM Spartan Training, L.
Prices were very competitive that’s why I chose you. However, communication with the customer regarding shipping, back ordered product was very poor. My order was extremely time-sensitive and had someone notified me sooner that the product I ordered was on back order for two to three weeks I would have gone elsewhere. I finally spoke to someone who tried to make it right but unfortunately even with the expedited shipping the items will get here too late. I will probably shop elsewhere next time around.
Response from Coro Medical (AED.US)Jan 20, 2026
We’re very sorry for the frustration this caused, and we completely understand how important timely communication is when planning around delivery expectations. We do our best to include manufacturer backorder notices on our website to help provide transparency and set clear expectations. Thank you for sharing your experience and taking the time to speak with our team. Your feedback is sincerely valued.
Steve
The company and customer service is good. No issues there, BUT, I do have an issue with paying over $220 for a 4 year Defibtech Lifeline View battery that only lasted 2 years! It says it has a 4 year warranty, so we'll see what they do about it Monday morning.
Response from Coro Medical (AED.US)Jan 8, 2026
We’re sorry to hear that your battery did not last as long as expected, and we appreciate you bringing this to our attention. We’d be happy to look into your order and explore resolution options for you. Please reach out to our team directly with the name or email used when the order was placed, and we’ll do everything we can to help.
Thomas
Well, it was shipoed quickly. I'm not sure what else I can say about the referbished AED since I have not used it. Hopefully it works but I can't attest to that at this point.
Response from Coro Medical (AED.US)Jan 7, 2026
Thank you so much for sharing your feedback, Thomas! We’re glad to hear the AED arrived quickly. If you ever have any questions or need support down the road, please don’t hesitate to reach out.
Erin D.
While it did take 3 attempts get the correct battery, we did eventually get the right one.
Response from Coro Medical (AED.US)Dec 15, 2025
Thank you for sharing your experience, Erin. We’re glad everything worked out and that you received the correct battery. If you ever need help determining the right item in the future, our team is always happy to assist by phone to make the process easier!
Andrew R.
Took almost a week to ship my order, and no response to my inquiries about shipping. The item was not rare.
Response from Coro Medical (AED.US)Nov 24, 2025
Andrew, thank you for your feedback — we truly appreciate you taking the time to share it. I’m sorry the experience didn’t meet expectations. Our recertified units go through a detailed final inspection, which can take 2–3 days to complete before they’re cleared to ship, and that can sometimes extend the timeline. We’re always working to improve communication and ensure updates are provided promptly. If there’s anything we can do for you going forward, please don’t hesitate to reach out.
