AED.comReviews of aed.com

3.91,820 reviews
Health Equipment
5000 Tuttle Crossing Boulevard, Dublin, Ohio

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AED.com

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About AED.com

Sudden cardiac arrest (SCA) strikes 1,000 people every day, or one person every two seconds. At AED.com, we’ve assembled the top cardiac arrest products and services to help you confidently respond to an emergency. Count on us for easy-to-understand materials and instructions to help you every step of the way. You’ve got this, hero.AED.com is a brand of Cardio Partners, a national leader in providing emergency preparedness solutions for public access.

AED.com (aed.com) has 1,820 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Website: aed.com
Category: Health Equipment
Location: Dublin, Ohio
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 84% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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AED.com reviews

1,820 approved reviews, newest moderated first

Heather R.
Aug 8, 2025
AED.com is extremely helpful and…
AED.com is extremely helpful and professional. I looked on Amazon and they wanted way more money for less product and I found out the AED machines on Amazon are not Certified. Thank you.
Response from AED.comAug 11, 2025
Hi Heather! Thank you so much for your kind words! We’re glad to hear you had a helpful and professional experience with us, and that you found the best value and certified equipment through AED.com. Providing quality, certified products is a top priority, and it’s great to know that made a difference for you. We truly appreciate your trust and your business!
james D.
Aug 8, 2025
If you send me the proper aed pads
If you send me the proper aed pads, I will give you 5.
Response from AED.comAug 11, 2025
Hi James! Thank you for your feedback, and we’re sorry to hear you received the wrong AED pads. We want to get the correct ones to you as quickly as possible. Please reach out to us at [email protected] with your order details, and we’ll work to resolve this right away. We appreciate your patience and the opportunity to make things right.
Carol R.
Aug 8, 2025
Good website - quick ordering process
Website was easy to manuever and the order process was simple and quick
Response from AED.comAug 11, 2025
Hi Carol! Happy to hear it was quick and easy for you! We appreciate your review.
Mark M.
Aug 8, 2025
Service was promt and product was as…
Service was promt and product was as advertised.
Response from AED.comAug 11, 2025
Hi Mark! Efficiency is key! Thanks for choosing us and for your great feedback.
Lisa C.
Aug 7, 2025
Very easy reorder process
Very easy reorder process
Response from AED.comAug 11, 2025
Hi Lisa! We love making things hassle-free! Thanks for the great review.
Michele T.
Aug 6, 2025
quick turn around.
quick turn around.
Response from AED.comAug 6, 2025
Hi Michele! We’re all about making things simple and efficient. Glad we could provide a smooth experience for you!
Stephanie A.
Aug 6, 2025
Don't call 15 minutes to closing
I didn't realize they were on east coast time, so they were 15 minutes until closing. The customer rep told me to call back the next day and wouldn't take my order. Luckily, I can order online and not deal with lazy customer service reps. As long as you don't have questions, just use the website. I unfortunately had a question.
Response from AED.comAug 6, 2025
Hi Stephanie! Thank you for your feedback, and we're truly sorry for the poor experience you had when calling in. While our team does follow set business hours based on Eastern Time, you should never feel dismissed — especially when reaching out with a question. That’s not the standard of service we strive to provide, and we appreciate you bringing it to our attention so we can address it internally. We’re glad the website was able to meet your needs, but if you still have questions or need any help, we’d really value the opportunity to make things right. Please feel free to reach out to us at [email protected], and we’ll ensure you get the support you need.
Erica S.
Aug 5, 2025
Quick and easy to order
Quick and easy to order
Response from AED.comAug 6, 2025
Hi Erica! Happy to hear it was quick and easy for you! We appreciate your review.

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