AED.comReviews of aed.com

3.91,820 reviews
Health Equipment
5000 Tuttle Crossing Boulevard, Dublin, Ohio

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AED.com

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About AED.com

Sudden cardiac arrest (SCA) strikes 1,000 people every day, or one person every two seconds. At AED.com, we’ve assembled the top cardiac arrest products and services to help you confidently respond to an emergency. Count on us for easy-to-understand materials and instructions to help you every step of the way. You’ve got this, hero.AED.com is a brand of Cardio Partners, a national leader in providing emergency preparedness solutions for public access.

AED.com (aed.com) has 1,820 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Website: aed.com
Category: Health Equipment
Location: Dublin, Ohio
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 84% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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AED.com reviews

1,820 approved reviews, newest moderated first

phillip W.
Aug 13, 2025
The website was easy to navigate.
The website was easy to navigate.
Response from AED.comAug 14, 2025
Hi Philip! Glad you had a seamless experience! Thanks for your feedback.
Marc V.
Aug 13, 2025
prompt delivery, great service
prompt delivery, great service would recommend to others
Response from AED.comAug 14, 2025
Hi Marc! Thanks for your review! We aim to make finding the right products easy! We hope to be of service again in the future!
Patrick C.
Aug 11, 2025
Class was great
Class was great. Retrieving my certificate is proving to be difficult. Still sitting on hold as I type this to speak with someone to get ahold of my completion.
Response from AED.comAug 11, 2025
Hi Patrick! Thank you for your feedback! We’re so glad to hear you enjoyed the class, but we’re sorry to hear you’re having trouble accessing your certificate. That’s not the post-class experience we want for our students. Please email us at [email protected] with your course details, and we’ll make sure you're connected with the right contact to receive your completion certificate. We appreciate your patience and the opportunity to make this right.
Forrest B.
Aug 11, 2025
Simple to find just what I was looking…
Simple to find just what I was looking for
Response from AED.comAug 11, 2025
Hi Forrest! Thank you for taking the time to leave us a positive review! We’re happy to hear you were able to find what you needed! We hope to be of service again in the future! Have a great day!
Dave G.
Aug 11, 2025
I ordered an onsite service for our AED
I ordered an onsite service for our existing AED, and I was never contacted until I reached out to a sales rep. Every time I call, I was just passed on to another agent and many times sat on hold for over 30 minutes.
Response from AED.comAug 11, 2025
Hi Dave! Thank you for sharing your experience, and we sincerely apologize for the lack of follow-up and the long hold times you encountered. You should have been contacted promptly after scheduling onsite service, and we understand how frustrating it is to be passed between agents without resolution. This is not the level of service we strive to provide, and we’ll be addressing your feedback with our team to prevent it from happening again. Please reach out to us at [email protected] with your service details, and we’ll ensure your request is handled quickly and directly by the right person. We appreciate your patience and the opportunity to make this right.
Susan A.
Aug 11, 2025
It takes too long to receive the…
It takes too long to receive the product. I still have not received it yet.
Response from AED.comAug 11, 2025
Hi Susan! Thank you for your feedback, and we’re sorry to hear you’re still waiting on your order. We understand how frustrating delays can be, and this is not the experience we want for our customers. Please reach out to us at [email protected] with your order number, and we’ll be happy to look into the status and do everything we can to get it to you as quickly as possible. We appreciate your patience and the opportunity to make this right.
Heather M.
Aug 11, 2025
Quick and Easy!
Quick and Easy!
Response from AED.comAug 11, 2025
Hi Heather! Happy to hear it was quick and easy for you! We appreciate your review.
Toni P.
Aug 11, 2025
easy to use website
easy to use website
Response from AED.comAug 11, 2025
Hi Toni! Happy to hear it was quick and easy for you! We appreciate your review.

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The website was easy to navigate.

prompt delivery, great service

Class was great

Simple to find just what I was looking…

I ordered an onsite service for our AED

It takes too long to receive the…

Quick and Easy!

easy to use website