AED.comSudden cardiac arrest (SCA) strikes 1,000 people every day, or one person every two seconds. At AED.com, we’ve assembled the top cardiac arrest products and services to help you confidently respond to an emergency. Count on us for easy-to-understand materials and instructions to help you every step of the way. You’ve got this, hero.AED.com is a brand of Cardio Partners, a national leader in providing emergency preparedness solutions for public access.
AED.com (aed.com) has 1,820 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Lori B.
Easy to find items I needed to replace.
Response from AED.comOct 16, 2025
Hi Lori! Thank you for taking the time to leave us a positive review! We’re happy to hear you were able to find what you needed! We hope to be of service again in the future! Have a great day!
Linda M.
I found the items I needed. They were shipped very quickly and received quickly. I had a great experience.
Response from AED.comOct 16, 2025
Hi Linda! Thank you for taking the time to leave us a positive review! We’re happy to hear you were able to find what you needed! We hope to be of service again in the future! Have a great day!
MicBeth
I placed an order, received notification that my credit card had been charged through PayPal, and at the same time, got an ERROR message from AED - which I submitted. I received a reply within a day and WOW, received my order on the 2nd day!!! Very satisfied after a moment of confusion.
Response from AED.comOct 16, 2025
Hi MicBeth! Thank you for reaching out and sharing your experience — we’re very sorry for the confusion. It sounds like your order may have encountered a processing error, even though the PayPal charge went through. Please contact our customer service team at [email protected] with your name or transaction details, and we’ll locate your order right away to confirm its status and make sure everything is resolved. We truly appreciate your patience and the opportunity to make this right.
Gordon M.
Easy to renew
Response from AED.comOct 16, 2025
Hi Gordon! We strive to keep things quick and seamless—glad we hit the mark for you!
Cami F.
Quick, easy, straight forward.
Response from AED.comOct 16, 2025
Hi Cami! Happy to hear it was quick and easy for you! We appreciate your review.
snteevveetns
The website was easy to navigate. Finding brand name products was also easy. The website gives minimal information about the product(s) (replacement pads for AED). I had to dig through paperwork to find if items on the website fit the AED. It would be easier if it was listed on the website.
Response from AED.comOct 16, 2025
Hi there! Thank you for your thoughtful feedback and for sharing your experience! We’re glad to hear you found the website easy to navigate and appreciated the selection of brand-name products. We understand how important clear product information is, especially when ordering AED replacement parts. Your suggestion to include compatibility details directly on the product page is an excellent one — we’re actively working to improve our listings to make that information easier to find. We really appreciate your input and your trust in us for your AED needs!
jill
Told my device would be shipped a week ago via fedex. Not received
Response from AED.comOct 16, 2025
Hi Jill! Thank you for bringing this to our attention. We’re sorry your device hasn’t arrived yet and understand how frustrating that can be. Sometimes carrier delays can occur, but we’d be happy to look into this right away. Please contact our customer service team at [email protected] with your order number so we can check the FedEx tracking details and ensure your device is on its way.
Ted G.
Easy to order a new battery
Response from AED.comOct 16, 2025
Hi Ted! We strive to keep things quick and seamless—glad we hit the mark for you!
