customer T.
It was aweful
It was aweful. I was double charged rd ged trying to get into the program.I wasted 2 hours and it still wouldn't load. Have to call to try to get my money back for nothing!! I have been taking online classes for years, never a problem, totally fustrated!
Response from AED.comSep 26, 2025
Hi Theresa! I’m so sorry for the trouble you experienced—being double charged and unable to access the program is unacceptable, and I understand how frustrating that must be. Thank you for letting us know. Please contact us at [email protected] with your order details so we can immediately refund the duplicate charge and help you get access. We’re also reviewing our system to prevent this from happening again. We appreciate your patience and the opportunity to make this right.