Jill W.
I still haven't received my order
I still haven't received my battery pack that I ordered months ago. After a couple of months, I called the company who told me that it was back ordered. I understand that there is a shortage, but the company should be notifying their customers.
Response from AED.comAug 21, 2023
Hi Jill! Thank you for the feedback. We apologize that you have not received your products yet. Unfortunately, there has been a national supply chain shortage of AEDs, their accessories, and all medical supplies that may have been the cause of your delayed shipment. Please read https://www.aed.com/blog/wheres-my-aed-supply-chain-shortages-disrupt-shipping/ for more information. I apologize for the inconvenience this delay may have caused and hope we can get you your products as quickly as possible. Thank you for your patience with us.